This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Siena AI is an autonomous platform that combines human empathy and intelligent automation to transform how brands engage with customers. Siena handles ...
... billing address helps verify your payment method (to prevent fraud). It is also a common requirement for tax compliance. You can update and change your billing address in Gorgias on the Billing & usage page. Requirements You must be an Admin user to change billing and tax info ...
... for app charges. To pay on a yearly cycle, you can also change your billing frequency on the Billing & usage page in Gorigas. Change your billing from monthly to yearly If you’re currently billed monthly for your Gorgias subscription, you can change your frequency to ...
Your Gorgias subscription is paid using your primary payment method. You can change your payment method or add a new payment method on the Billing & usage page. Requirements You must be an Admin user to change payment methods Adding a payment method Go to Settings > Billing & usage ...
... make changes to their orders, including cancelling an order, changing their shipping address, removing items, and more. Using Actions to make changes in Shopify is an effective choice for these types of requests, especially when a change needs to happen within minutes or hours of ...
... response won't be sent. Regarding auto-reply Rules in general, the ChannelReply team has changed the channel from API to email channel for all new messages. The via parameter is still being used with API. If you need to use channel: API to identify ChannelReply ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Checkout Champ is a standalone single-step checkout and one-click upsell tool that works with every e-commerce ...
The Instagram Direct messages channel lets you receive and reply to Instagram direct messages and story mentions from Gorgias. When a customer mentions you in an Instagram story or sends you a Direct Message via Instagram, a ticket will be created - it'll contain the latest message ...
