222 Results for "chat"
Manage your product information for AI Agent
... custom information to your products See information about your products in Gorgias AI Agent gets information about your products from three sources: your Shopify catalog (via the Shopify integration), content synced from your store website’s product pages, and custom product information that you ...
Use Google Analytics with your Help Center
... easily extract the following via the page views report: Top Articles (top articles viewed, number of views, and %) Top Categories (top categories viewed, number of views, and %) Does Gorgias record/use my data? The data is directly ...
Manage views and sections in Gorgias
... can’t be customized, but admins can add or remove them from everyone’s sidebar. Default Views organize tickets into the following categories: Assigned to me - Open tickets assigned to me Unassigned - Open tickets not assigned to anyone All - All open tickets Snoozed ...
Intryc
... , Amazon, Revolut, and Confluent, Intryc is backed by Y Combinator and has raised more than $4 million from investors including General Catalyst, Sequoia Scouts, Episode 1, and e2vc. Global multimillion dollar companies and fast growing start-ups like Deel, Blueground, ...
Google Email FAQs
... the email on your behalf as a safety precaution in order for that email to reach your customer. What is the Tag tickets with Gmail categories setting? This setting relates to the automatic tagging that happens in your Gmail inbox for Social, Promotions, Updates, and Forums ...
Knowledge explained
... of your knowledge. You don't need to re-add them. AI Agent also draws on your product information — details from your Shopify catalog, like availability and variants. You manage this separately, under AI Agent > Products. See manage your product information for AI Agent. How ...
Add Shopify metafields to Gorgias
You can bring context from Shopify into Gorgias by importing your most relevant metafields into your helpdesk. Once imported, metadata will appear in customer profiles and the Shopify widget in your ticket sidebar. You can use metafields as a variable in macro reply text, and in rules. Note ...
Use Convert campaigns to recommend products to shoppers
When a shopper comes to your ecommerce store, you can use Convert campaigns to recommend products and proactively create opportunities for upsell or cross-sell. Use the Insert Shopify product option when writing your campaign message to showcase items with a visual product card. As an example, ...
