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View an audit log of changes to your account

... was sent to one of the users User logged in - a user logged in User logged out - a user logged out User password changed - a password was changed User password reset - a password reset was requested User updated - a user has been updated (changed ...

AI Agent Actions: make changes to Shopify orders

... make changes to their orders, including cancelling an order, changing their shipping address, removing items, and more. Using Actions to make changes in Shopify is an effective choice for these types of requests, especially when a change needs to happen within minutes or hours of ...

Amazon, eBay, TikTok, Back Market, Newegg, Etsy & Walmart by ChannelReply

... response won't be sent. Regarding auto-reply Rules in general, the ChannelReply team has changed the channel from API to email channel for all new messages. The via parameter is still being used with API. If you need to use channel: API to identify ChannelReply ...

CheckoutChamp

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Checkout Champ is a standalone single-step checkout and one-click upsell tool that works with every e-commerce ...

Instagram Direct Messages

The Instagram Direct messages channel lets you receive and reply to Instagram direct messages and story mentions from Gorgias. When a customer mentions you in an Instagram story or sends you a Direct Message via Instagram, a ticket will be created - it'll contain the latest message ...

Omnisend

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Omnisend is a multi-channel marketing automation platform for e-commerce businesses. Send email marketing, newsletters, and SMS ...

Reveal by Omniconvert

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Reveal by Omniconvert is a Customer Data Platform that analyzes your customers' behavior across multiple channels, helping you understand how ...

Sendcloud

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Lost parcel? Damaged delivery? Wrong address? Sendcloud automatically creates new Gorgias Tickets when parcel issues happen, so your ...