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Add or change your payment method

Your Gorgias subscription is paid using your primary payment method. You can change your payment method or add a new payment method on the Billing & usage page. Requirements You must be an Admin user to change payment methods Adding a payment method Go to Settings > Billing & usage ...

AI Agent Actions: make changes to Shopify orders

... make changes to their orders, including cancelling an order, changing their shipping address, removing items, and more. Using Actions to make changes in Shopify is an effective choice for these types of requests, especially when a change needs to happen within minutes or hours of ...

Amazon, eBay, Back Market, Newegg, Etsy & Walmart by ChannelReply

... response won't be sent. Regarding auto-reply Rules in general, the ChannelReply team has changed the channel from API to email channel for all new messages. The via parameter is still being used with API. If you need to use channel: API to identify ChannelReply ...

CheckoutChamp

... to issue a refund for a particular order. Can choose between full and partial refunds. CheckoutChamp Shipping Address Change Macro: Allows your agents to change shipping address details tied to an order. CheckoutChamp Billing Address Change Macro: Allows your agents to change billing address details tied to an ...

Instagram Direct Messages

The Instagram Direct messages channel lets you receive and reply to Instagram direct messages and story mentions from Gorgias. When a customer mentions you in an Instagram story or sends you a Direct Message via Instagram, a ticket will be created - it'll contain the latest message ...

Omnisend

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Omnisend is a multi-channel marketing automation platform for e-commerce businesses. Send email marketing, newsletters, and SMS ...

Reveal by Omniconvert

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Reveal by Omniconvert is a Customer Data Platform that analyzes your customers' behavior across multiple channels, helping you understand how ...

Amplify.ai

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Amplify.ai is an AI-powered customer engagement platform helping merchants achieve better ROI using various marketing automation tools built for ...