249 Results for "chat"
Hark
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Hark is a tool that allows a business (brand, retailer, software vendor, etc.) to set up a ...
DigitalGenius
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. DigitalGenius is an AI and Automation platform built specifically for e-commerce and retail, and it helps brands improve customer ...
Siena AI
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Siena AI is an autonomous platform that combines human empathy and intelligent automation to transform how brands engage with customers. Siena handles ...
Create a Help Center, Article, or Category
... you'll be able to create a category to put it in. 1. Click on Create Category in the top right. 2. Edit your category's title, slug (the category's link), and description. You can also set up a category in any ...
Help Center 101
... a category, click on the Category settings quick-action icon to access the form where you can choose a new Parent for your category. You can also click on No category if you want your category to be at the root level. Can I only set up a ...
Auto-Tag common Rule templates
These Rules will automatically tag tickets. General Primary Categories Use case: Automatically tag tickets based on their topic. Example: VIP customers Use case: Automatically tag tickets based on their topic. This Rule uses Shopify data to determine if a customer meets your VIP criteria. This is automatically ...
Import Help Center from Zendesk, HelpDocs, Re:amaze, and Intercom
... not visible), Public (visible), and Unlisted (only visible via a direct link). All your published public articles and categories will be transferred as Public, private articles and categories as Unlisted, and draft articles and categories as a Draft. If you' ...
Customize Help Center appearance
... Title, and choose a Background image for it. Category settings Move to Articles tab in your Help Center settings to add images to your categories. Click on Category settings (the cog on the right side of a category) and upload an image. Maximum file size is 10 ...
