... regular support request. Amplify.ai is an AI-powered customer engagement platform helping merchants achieve better ROI using various marketing automation tools built for channels such as Facebook, Instagram, SMS, Facebook Messenger, etc. Customers interacting with the brand using Facebook Messenger might ask for customer ...
Changing the primary font changes the Help Center page design and can also affect the text of the article if the text doesn't have a font-family set from the article editor. It's possible to remove the font using the Clear Formatting buttonin the text ...
To set up Email as a channel in Gorgias, you can connect your Outlook (Microsoft 365) account to your Gorgias inbox. When you connect Outlook to Gorgias, you’ll receive new messages sent to your support email address directly in Gorgias. You can then send ...
To set up Email as a channel in Gorgias, you can connect your Gmail or Google workspace account to your Gorgias inbox. When you connect Gmail to Gorgias, you’ll receive new messages sent to your support email address directly in Gorgias. You can then send and ...
AI Agent uses Actions to make changes in the apps that you use to run your store and resolve shoppers’ tickets. Admins and Team Leads can see an event log for each Action that AI Agent uses to respond to shoppers’ tickets. Each log provides a record of ...
Voicemail 1. Go to Settings -> Channels -> Voice -> your Voice integration -> Voicemail. 2. Select voicemail type between voice recording, text-to-speech, or none - selecting None will disable the Voicemail. 3. Choose if you want the same voicemail ...
... channels are isolated differently from other channels. Views should be filtered using Tags > contains one of > (xxx) xxx-xxxx. Rules Channel filter Due to the nature of the Voice integration, call tickets/channels are isolated differently from other channels. Rules should be set ...
SMS add-on subscription plans are billed monthly or yearly - you'll be charged for these at the beginning of your billing cycle, while any overages will be billed at the end of the billing cycle. Monthly Plans Plan NameMonthly costTickets per month$/ticket$/ ...
