548 Results for "chat"
Create a new order
New BigCommerce orders can be created through Gorgias without needing to open a new tab or window. Steps 1. Open or navigate to a ticket for the relevant customer with a BigCommerce profile. 2. In the BigCommerce widget, click Create Order. 3. Enter order details. 4. Select Draft or ...
BigCommerce Rules
Data from BigCommerce can be used in Rules - this enables you to automate processes based on BigCommerce customer and order information. For example, you can send an auto-reply based on the status of the last order of a customer. Here's what that might look ...
Integrate BigCommerce
You'll need to have Admin user permissions in both BigCommerce and in Gorgias to integrate BigCommerce with Gorgias. 1. Open the Gorgias app in BigCommerce. 2. Click Install. 3. Enter your Gorgias subdomain. 4. Click Find my account.You'll be redirected to Gorgias and see the ...
WhatsApp Phone Number Migration
You can migrate your WhatsApp phone number from other platforms (Zendesk, Twilio, etc) through the Gorgias Migration Wizard. Before you start To determine whether you should migrate your phone number or simply connect it to Gorgias instead please check the following: 1. Is this number ...
