249 Results for "chat"
Pre-fill the user message
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. You can direct your customers to a URL where the Chat will have a pre-filled ...
Reduce sub-header text size and spacing
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background.
Replace the background gradient
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. The following custom script should be added to your theme.liquid above the tag if you want ...
Add custom CSS
... Quick install re-injects chat in its default state, removing any visual customization. If you want to customize the visual aspect of the Chat widget, you can add additional CSS rules to each of the three following sections: The Chat button The Chat window Chat campaigns ...
Set custom business hours
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. For a supported method, you can set Custom Business Hours in your helpdesk settings. The following ...
Disable automatic font color change
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. The Chat will adjust font and icon color based on your configuration under the Appearance tab to ...
Dynamic wait time
... time), your chatters will know how long they'll most likely have to wait for a reply back from an agent via Chat which helps set the right expectations for your customers. The estimated wait time is the median first response time from the 10 last Chat ...
Contact methods in the Help Center
... Chat widget 1. Navigate to Settings -> Channels -> Help Center -> your Help Center -> Contact. 2. Toggle the Enable chat widget option on and choose the Chat integration from the list. 3. Click Save Changes. Enable the Chat contact card 1. Navigate to Settings ...
