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548 Results for "chat"

Internal Notes

... forth or mentioning Users directly. Internal notes will always have a coral background. Steps Leave an internal note on a ticket 1. Click on the channel icon and select Internal Note. 2. Type the note and click Send. Mention someone in an internal note 1. Type @, find the ...

Ticket Insights Statistics

... a specific time period regardless of whether the Tag was applied manually or automatically. You can also use the filters on the top right to change the time period and select specific channels, as well as download a CSV of this data using the icon on the right- ...

Statistics 101

... is facing, and assess trends. By default, the date period will automatically be set to the last 7 days, but you can change that by using the date picker on the top right. The max date aggregation range is 1 full year (365 days), ...

GoDaddy

... an Admin and be logged into the GoDaddy email you're trying to integrate. Steps 1. Navigate to Gorgias -> Settings -> Channels -> Email. 2. Click on Add Email Address in the top right corner. 3. Click on Connect Other Email Provider. 4. Enter your ...

Sendgrid email domain verification

... verifying your domain, you will need to have admin access to both your Gorgias account and your domain registrar. Steps 1. Go to Settings → Channels → Email -> the email address you wish to configure. 2. Go to the Outbound Verification tab. 3. Click on Verify Domain - this ...

Mailgun email domain verification

... verifying your domain, you will need to have admin access to both your Gorgias account and your domain registrar. Steps 1. Go to Settings → Channels → Email. 2. Select the integration you wish to configure. 3. Go to Domain verification. If successful this will create a key, displaying the ...

Set up a trial account

... prompted to enter your details and create a password to set up your account. For security purposes, your password should be at least 14 characters long and should contain a combination of upper case and lower case letters, as well as numbers. 3. You'll be prompted ...

Ortto

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Ortto is a data and customer journey marketing platform designed for businesses that sell online to unify their customer data, define ...