... in rare cases, like when a high-intent shopper hesitates at checkout Strategic Use discounts selectively based on shopper behavior and likelihood to convert. Prioritize timing of discounts, like in key moments of hesitation or price comparison Generous Use discounts often to maximize conversions and reduce cart ...
... the responses will be sent via the same SMS number the initial message came through, allowing a seamless, side-by-side conversation with your shoppers, while allowing automated ordering through SMS. A Gorgias ticket (conversation) can be initiated in one of two scenarios ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. ManyChat and ReCart are Messenger bot platforms that help you automate your social media conversations. When the customer types out a message ...
Website visitors can use Customer Chat to talk with you on Messenger without leaving the store - if the visitor leaves, the conversation continues on Messenger. Customers don't have to leave their email address to start a conversation, and you don't need to wonder ...
... a standalone single-step checkout and one-click upsell tool that works with every e-commerce platform, designed to increase sales conversion, and average order value quickly and easily. Display customers and their order information next to tickets and update information tied to a customer ...
... you to manage all of your Emotive conversations right from within Gorgias. Here's what the integration will allow once set up: New conversations that happen in Emotive create tickets in Gorgias. All customer responses from Emotive are added to the same open tickets in Gorgias. Conversations that ...
You need to be an Admin, Editor, or Moderator on Facebook to integrate a page, otherwise you won't be able to integrate and a warning banner will display. You can add one or multiple Facebook pages to Gorgias and manage these social conversations right from ...
Whenever your agents close a new conversation with a customer, Gorgias uses Auto QA to automatically evaluate and assign a quality score to the ticket using AI. Rather than manually checking tickets, your reviewers can use the scores from Auto QA to better understand your team’s ...
