... convert. Once the conversation has been handed off to Gorgias your team can proceed from there and no new message will be logged in Cart Convert, only in Gorgias. In terms of when CartConvert will consider a cart abandoned and will therefore reach out to the customer, please ...
... create Actions Enable the advanced Action editor Whenever you create a new Action, you can choose to use the advanced editor. You can also convert an existing Action to use the advanced editor. Keep in mind — if you enable the advanced editor (for a new or existing Action ...
... A time 3 Missed opportunities in your CX Original broadcast from 06/03/2024 Watch now Learn the many ways to wield Gorgias Convert to drive sales, engagement, and an enhanced customer experience. Speakers: Matthew Shinn (Gorgias) Audrey Saleh (Gorgias) Anchored ...
... this will be displayed and the variable in the ticket sidebar will return the information on whether they are enrolled or not. 4. Does Gorgias convert integrate with LoyaltyLion? No, but merchants can play with Shopify tags (ex: having a Shopify flow tagging all customers who ...
You can measure your Shopping Assistant’s performance using Gorgias’ detailed reports. By reviewing the Shopping Assistant report in your Statistics, you can review how effective your Shopper Assistant’s conversations have been based on key metrics like influenced revenue (GMV), average order ...
Which phone numbers that we offer have SMS capabilities? We offer SMS and MMS functionality for the United States and Canada phone numbers only. UK, Australian, and German mobile numbers have SMS functionality, but no MMS can be sent through them. What countries can I send ...
Use the Statistics section to check on your team's productivity and efficiency, hone in on some inefficiencies, get a holistic view of what issues your support team is facing, and assess trends. By default, the date period will automatically be set to the last ...
The Gorgias integration with WhatsApp allows you to manage WhatsApp messages as tickets, review and respond to them directly from your helpdesk, and link customer profiles for personalized support. The integration allows you to answer inbound customer inquiries without switching tabs. If the customer reaching out has data ...
