... create Actions Enable the advanced Action editor Whenever you create a new Action, you can choose to use the advanced editor. You can also convert an existing Action to use the advanced editor. Keep in mind — if you enable the advanced editor (for a new or existing Action ...
... A time 3 Missed opportunities in your CX Original broadcast from 06/03/2024 Watch now Learn the many ways to wield Gorgias Convert to drive sales, engagement, and an enhanced customer experience. Speakers: Matthew Shinn (Gorgias) Audrey Saleh (Gorgias) Anchored ...
... this will be displayed and the variable in the ticket sidebar will return the information on whether they are enrolled or not. 4. Does Gorgias convert integrate with LoyaltyLion? No, but merchants can play with Shopify tags (ex: having a Shopify flow tagging all customers who ...
... send or receive HEIC files, you'll be able to receive MMS messages sent from iPhone users as they'll automatically be converted into JPEGs from the users' devices. We can't currently send or receive PDFs or other non-image file types. How ...
You can measure your Shopping Assistant’s performance using Gorgias’ detailed reports. By reviewing the Shopping Assistant report in your Statistics, you can review how effective your Shopper Assistant’s conversations have been based on key metrics like influenced revenue (GMV), average order ...
Use the Statistics section to check on your team's productivity and efficiency, hone in on some inefficiencies, get a holistic view of what issues your support team is facing, and assess trends. By default, the date period will automatically be set to the last ...
Gorgias billing is based on either a monthly or annual subscription. The subscription plans are based on billable ticket count and integration count. Get two months off by subscribing to our annual plan. You can choose whether you want to subscribe to just the helpdesk or upgrade your subscription with ...
The Gorgias integration with WhatsApp allows you to manage WhatsApp messages as tickets, review and respond to them directly from your helpdesk, and link customer profiles for personalized support. The integration allows you to answer inbound customer inquiries without switching tabs. If the customer reaching out has data ...
