184 Results for "convert"
Messenger Customer Chat plugin
Website visitors can use Customer Chat to talk with you on Messenger without leaving the store - if the visitor leaves, the conversation continues on Messenger. Customers don't have to leave their email address to start a conversation, and you don't need to wonder ...
CheckoutChamp
... a standalone single-step checkout and one-click upsell tool that works with every e-commerce platform, designed to increase sales conversion, and average order value quickly and easily. Display customers and their order information next to tickets and update information tied to a customer ...
Emotive
... you to manage all of your Emotive conversations right from within Gorgias. Here's what the integration will allow once set up: New conversations that happen in Emotive create tickets in Gorgias. All customer responses from Emotive are added to the same open tickets in Gorgias. Conversations that ...
Connect your Facebook and Instagram
You need to be an Admin, Editor, or Moderator on Facebook to integrate a page, otherwise you won't be able to integrate and a warning banner will display. You can add one or multiple Facebook pages to Gorgias and manage these social conversations right from ...
Control which products AI Agent recommends to shoppers
When shoppers start a conversation with your brand, AI Agent can make recommendations to help them find and buy products from your store’s website. You can control which products AI Agent recommends by choosing to promote or exclude products listed in your Shopify store’s catalog ...
Automatically score the quality of your tickets with Auto QA
... a ticket’s Auto QA Score You can find and review the score given to a ticket within the AI Feedback tab of a conversation. Tickets are given a score 12 hours after the ticket closes. Go to Tickets Select a closed conversation Select AI Feedback to view the ...
Automatic Online/Offline Status
Offline mode is when live Chat conversations aren't available but your customers can still reach out via Chat through offline capture where they can expect a reply by email. If you're just getting started with Chat or don’t have around-the-clock ...
Loris
Loris enables customer service teams to uncover needs and attitudes within the customer conversations you’re already having, across all your channels. Spot trends and potential issues, analyze agent performance and guide live interactions using AI to help you deliver the best experience. Loris’ CQA ( ...
