Create gift card in Shopify
... }}{{ticket.id}}10GC", "note": "Created by Gorgias for customer {{ticket.customer.email}}", "initial_value": 10, "template_suffix": "gift_cards.birthday.liquid ...
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291 Results for "email"
Explore AI Agent performance by ticket topic
... Requests to delete an account and associated data Account/Login Problems accessing an account Account/Registration Issues related to account creation, welcome emails, or initial setup problems Account/Update Requests to change or update account information such as email, name, address, or ...
Segment
... ", "tags": "{{ticket.tags}}" }, "userId": "{{ticket.customer.email}}", "event": "Ticket created" } Every time a ticket is created, data about the ticket ...
CheckoutChamp
... Purchase. CheckoutChamp Update Purchase Macro: Allows your agents to update a CRM Purchase. The CheckoutChamp Integration pulls orders from the CRM based on the email address used in the ticket. If the customer exists, the widget on the right will populate with the customer’s order data ...
WhatsApp Message Templates
... even though you sent a new message using a different channel. Once you create a new ticket in your helpdesk, change the channel from Email to WhatsApp in the drop-down menu. Then, you'll be prompted to use your existing Templates to initiate a conversation ...
Create a Flow
... Flow without creating billable tickets. Go to Settings from the main menu Select Flows > Channels Open the Currently viewing dropdown menu to select a Channel for your Flows (Chat, Email, Contact Form) Select Add Flow to display up to 6 Flows on the selected channel
Netsuite
NetSuite ERP is an all-in-one cloud business management solution that helps organizations operate more effectively. How it works By integrating NetSuite and Gorgias, you can automate core processes and have real-time visibility into operational and financial performance, as well as manage accounting ...
CartConvert
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Recover Lost Revenue & Boost Engagement with CartConvert + Gorgias. Turn abandoned checkouts into recovered sales with real-time SMS outreach ...
