329 Results for "email"
Macro actions
... action when creating a macro to get started. Default macro actions The following ticket and external actions are available in Gorgias by default: Forward email Add attachments Add tags Remove tags Set status Assign an agent Assign a team Set subject Snooze for Set priority Send internal note Exclude ...
Macros 101
... , for safety reasons, these won't be triggered if the Macro is applied by a Rule. FAQs If I have multiple support email addresses integrated and I have the Apply Macro Action set in my Rules, which email address will be used in the From field ...
Translation by Lingpad
... All Channels: The Lingpad app offers two-way translation of your support tickets received through different channels. You even get the translation of email subject lines to provide all-round support to your shoppers. Glossary Support for All: The glossary feature in Lingpad helps keep your ...
Emotive
... add the webhook to Gorgias. 1. In Emotive, go to Settings -> Integrations -> Gorgias. 2. Gather your Gorgias API Key, Email address, and Gorgias subdomain - you can get this information from your Gorgias account under Settings -> You -> REST API ...
Review performance analytics for Shopping Assistant
... use the Store filter to change which Shopify store you want to see results from. Filter by channel. Narrow results to Shopping Assistant conversations on Email, Chat or SMS. Drill down to review Tickets → select stats like Conversations, Success Rate, and Discounts Offered to see the list ...
Attentive SMS Marketing
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Attentive is a personalized mobile messaging platform for e-commerce and retail brands that can quickly become a top 3 revenue ...
How you're billed for using Gorgias
When you subscribe to Gorgias’ helpdesk product, you are charged a fee based on the number of tickets that you use. This means that you pay for Gorgias based on your actual support usage, rather than the size of your team. When you subscribe to Gorgias’ ...
VoyageSMS
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Voyage is an SMS marketing and text messaging platform for e-commerce businesses, that allows shoppers to open support tickets ...
