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Let AI Agent autofill tags and ticket fields

... conditional fields that depend upon your selection will be automatically selected as well. Select Save Changes to finish. FAQs Does AI Agent autofill tickets from email and chat? Yes, AI Agent autofills tags and ticket fields across both email and chat channels How does AI Agent decide what ...

Convert pricing

... keep generating revenue from them. As soon as we detect that you're about to reach the limit, we'll send an email to all your Gorgias Admin users with the details of the new plan that'll keep your campaigns live. When you first subscribe ...

Tickets Sidebar 101

... , regardless if they're assigned to you or unassigned. Custom Views You can segment tickets based on attribute filters: Channel - all Email tickets, all Chat tickets, all social media tickets, etc.) Tag - all tickets tagged as urgent, all tickets tagged ...

Stonly

... form to be offered to customers. 2. Click Add new step and select the Special step option. 3. Select Open contact form. 4. Add the email address that will receive your contact form replies. This email address must be one of the emails integrated into your Gorgias account or contact ...

Dondy

... it is synced back into the Dondy chat application, and it will send WhatsApp messages to the customer. Replies from Gorgias are sent via email: The messages flow all three ways → Messages sent from Gorgias are sent to the WhatsApp number and the Dondy app, and replies ...

Slack

... {ticket.id}}" } ] } 9. Click Add Integration. Once you set up a channel in Slack and generate a forwarding email for that Slack channel, you can start bringing emails into Slack from any app, contact form, etc. 10. Create a Rule ...

Shipped AI

... ll be tagged with shipped-ai-escalated and remain open until the live agent updates the status. If a conversation is escalated via email, the conversation will be tagged with shipped-ai-escalated and shipped-ai-resolved, as an email ticket will ...

Parcel Panel

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Parcel Panel post-purchase solution is specially designed for millions of Shopify brands, reducing your after-sales costs, ...