45 Results for "instagram"
Understand AI Agent tags and ticket views
... AI Agent sends a reply that requires follow-up — the ticket is snoozed for three days (for email, Facebook Messenger, and Instagram DMs) or 10 minutes (for chat and SMS). If the customer doesn't reply, AI Agent closes the ticket ...
AI Agent by My AskAI
... replies for your agents or reply directly with your customers. And works across Gorgias chat, Gorgias email tickets, and social media channels (Instagram and Meta DMs). By connecting Shopify with your AI agent you can improve performance by answering questions about a customer e.g. recent ...
Launch guide for Gorgias admins
... calls and SMS messages (add-on required). You can also browse our app store to connect social media channels like WhatsApp and Instagram DMs. Connect email Start by setting up email forwarding so that you can send and receive email from your existing support address in your ...
SigmaMind AI
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. SigmaMind AI is an automation platform designed to automate customer support for your Shopify store - it integrates with your Shopify store ...
Toll-free Verification
Gorgias's phone provider Twilio mandates that all US and Canada-bound messages sent by toll-free SMS numbers are allowed only if they've passed the Toll-Free verification process. This information is then used to help identify the end business sending messages and ...
How you're billed for using Gorgias
When you subscribe to Gorgias’ helpdesk product, you are charged a fee based on the number of tickets that you use. This means that you pay for Gorgias based on your actual support usage, rather than the size of your team. When you subscribe to Gorgias’ ...
Manage views and sections in Gorgias
Who can use this feature? • The account owner, admins and leads can create and manage shared views and sections for everyone • Everyone can create and manage private views and sections Views and sections are available on all Helpdesk plans Can be used with any connected store (optional ...
Create filters for Gorgias views and advanced search
Using views and advanced search in Gorgias starts with understanding how attributes, operators, and values work together to create a filter. By applying multiple filters, you can build views that display relevant tickets, or search your helpdesk for tickets that match your conditions. Tip: Check ...
