41 Results for "instagram"
Yuma AI
... AI system (OpenAI GPT-4 and more) Yuma handles all text-based channels: email, chat, contact form, Instagram DM, Facebook Messenger, and Help Center, and WhatsApp. Built for E-commerce & Gorgias Through our one-click install ...
Auto-Close common Rule templates
... that are mention notifications. Example: Social comments Use case: Automatically close all social media comments that don't need attention. Example: Instagram Giveaway Use case: Automatically close tickets that are Instagram comments on giveaway/promo posts. Example: No-reply/Thanks Use ...
Auto-reply Rule best practices
... This Rule will only trigger on email tickets that arrive outside business hours. We don't recommend setting this Rule up for Facebook/Instagram comments as they can be flagged as spam. Auto-replies with Shopify variables You can set up your Rules to automatically reply to ...
Stateset ReSponse
... AI models - GPT-4, Llama3, and Claude 3.5 Sonnet. Personalized responses across the following channels: Email, Chat, Instagram DMs & SMS. 90% time savings for your CX team. Relays to human expertise where it matters most. Stateset AI automatically integrates with ...
Best practices and templates for Views
... Tags. Social Media Views Views from this section show all open tickets that came in through your social media channels: Facebook comments, Messenger Instagram comments, and Instagram DMs. Language-specific Views Gorgias recognizes a set of languages that you can use as a filter to group ...
Auto-tag Rule best practices
... tickets You can use Rules to identify, tag, and assign tickets based on the language used by the customer. Rule setup Facebook and Instagram comments We don't recommend setting up auto-reply Rules for social media comments because they can be registered as spammy and ...
Reveal by Omniconvert
... purchase. Captures and analyzes customer feedback with automated pre- and post-purchase NPS surveys. They integrate with: Gorgias Klaviyo Sendgrid Facebook & Instagram Ads Google Ads Omniconvert Explore Steps 1. Log into Gorgias and your Reveal dashboards as an Admin. 2. Make sure that your store is ...
Enable/disable channels
... and check out our article on how to set up your Chat widget. Social Go to Settings → App Store → All apps → Facebook, Messenger & Instagram → Login with Facebook and take a look at our article on the integration. Disable Channels in Zendesk Email Open Settings → Channels → Email "support ...