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33 Results for "magento"

Magento 2

... , in case you have multiple users on your Magento 2 account. 1. Get the Gorgias plugin from the Magento Marketplace. 2. Connect to your Magento store's server via SSH with your developers' assistance. 3. Run the following commands: composer require gorgias/module-magento ...

Magento 2 Variables

... ticket.customer.integrations.magento2.customer.firstname}} {{ticket.customer.integrations.magento2.customer.lastname}} Customer email {{ticket.customer.integrations.magento2.customer.email}} Customer date of birth {{ticket.customer.integrations.magento2.customer.dob|datetime_format("MMMM d ...

Order Management 101

Order Management requires an active Automate subscription. It is only supported on stores that use Shopify (BigCommerce, Magento and WooCommerce are not compatible). Order Management allows your customers to check their order status, tracking number, and shipping information, as well as create templated tickets ...

Automate 101

Gorgias Automate features are fully supported on stores that use Shopify. Some Automate features are supported on BigCommerce and Magento. Learn more about feature compatibility. Gorgias Automate is a supplementary subscription for Gorgias - it works 24/7 to answer up to 60% of your most repetitive tickets ...

Send tracking information email (WISMO)

This Rule requires an active Automate subscription. It is only supported on stores that use Shopify (BigCommerce, Magento and WooCommerce are not compatible). One of the most common questions your customers will have is "Where is my order?" and you can tackle it with ...

Flows 101

Flows requires an active Automate subscription to use. It is only supported on stores that use Shopify, BigCommerce or Magento. Flows are automated Q&A conversation scenarios that operate across multiple channels and assist shoppers with personalized guides, answers, and recommendations. They let you create custom ...

Automate return request emails

This Rule requires an active Automate subscription to use. It is only supported on stores that use Shopify, BigCommerce or Magento. The Return Email Autoresponder Rule template will automate emails with the return/request intent with a return provider integration so, you'll be able to ...

Article Recommendation in Email

Article Recommendations on Email requires an active Automate subscription. It is only supported on stores that use Shopify, BigCommerce or Magento. You can help your shoppers find answers to their questions in your Gorgias Help Center. The Rule will scan your customer's question for keywords and then ...