229 Results for "shopify"
How AI Agent improves over time
Who can use this feature? All plans with AI Agent Can be used with Shopify stores connected to Gorgias AI Agent isn't something you set up once and walk away from. It's a system you work with over time, and the more deliberately you ...
Flows 101
To use automation features like Flows, you must have an active AI Agent subscription. Flows is supported on Shopify, BigCommerce and Magento 2 stores. Flows are automated Q&A conversation scenarios that operate across multiple channels and assist shoppers with personalized guides, answers, and recommendations ...
Create a customer
If you create a new customer in Gorgias, it won't create a new customer in your Shopify store. 1. Navigate to Customers in the top left. 2. Click on Add Customer in the top right. 3. Enter the customer's name, add a note, ...
Gorgias Chat FAQs
... to your Shopify store is to use the Quick installation method. This way, Chat will not disappear even when you make changes to your Shopify theme. To fix the problem, please follow these steps: Go to your theme.liquid in Shopify settings and remove the current chat ...
Enable AI Agent on Instagram and Facebook Messenger (Beta)
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Beta: AI Agent on Instagram and Facebook Messenger is currently in open beta. Some capabilities are still in development. Feature behavior and plan ...
Manage your actions
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Your actions library is where you find, create, and manage all your actions. From the library, you can enable or disable ...
How to use Gaia to improve your AI Agent setup
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Beta feature: Gaia is currently in open beta. Some capabilities are still in development. Feature behavior and plan availability are subject to change ...
Gaia explained
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Beta feature: Gaia is currently in open beta. Some capabilities are still in development. Feature behavior and plan availability are subject to change ...
