Recharge is a Shopify app that helps you sell and manage subscription offerings on your store. When you set up an Action for Recharge, AI Agent can fully resolve requests from shoppers who want to make changes to their current subscription, like skipping a shipment or cancelling the ...
Loop Subscriptions is a Shopify app that helps you manage subscription offerings on your store. When you set up an Action for Loop Subscriptions in Gorgias, AI Agent can fully resolve requests from your shoppers who want to make changes to their current subscription, like skipping an upcoming ...
Only available when using Shopify stores. Replacing email links with a Contact Form will help you reduce spam from bot crawls and enhance the automation and management of your customer inquiries - it detects mail-to links (links to an email address, for example, mailto: ...
If you pay via Shopify, your invoice will be generated on your Shopify account - they'll send you a receipt/invoice - and Gorgias doesn't handle or send invoices directly to you. You can find Gorgias' usage on your Shopify monthly bill if ...
Uninstalling the Gorgias app from Shopify doesn't automatically cancel your subscription - you need to submit a request through the Gorgias billing page. To cancel the account, navigate to Settings -> Account -> Billing & usage and click on the Manage button in your Helpdesk ...
... responses that AI for similar tickets in the future. Training AI Agent You can train AI Agent by giving it context and knowledge about your Shopify store. Knowledge includes sources (what AI Agent knows) like your Help Center, website and Shopify data, Guidance (how AI ...
This article explains which ecommerce stores (provided by platforms like Shopify, BigCommerce, Magento 2) are compatible with Gorgias’s automation features. AI Agent and other automation features, Flows and Order Management, are available with an active AI Agent subscription. Shopify stores are fully ...
You can use Convert campaigns to engage with shoppers who visit your Shopify store in real time, and create an experience that closely resembles in-store interactions. Campaigns are proactive messages that appear in the Gorgias chat widget whenever a shopper visits your store and meets certain conditions ...
