229 Results for "shopify"
Flows 101
To use automation features like Flows, you must have an active AI Agent subscription. Flows is supported on Shopify, BigCommerce and Magento 2 stores. Flows are automated Q&A conversation scenarios that operate across multiple channels and assist shoppers with personalized guides, answers, and recommendations ...
Create a customer
If you create a new customer in Gorgias, it won't create a new customer in your Shopify store. 1. Navigate to Customers in the top left. 2. Click on Add Customer in the top right. 3. Enter the customer's name, add a note, ...
Gorgias Chat FAQs
... to your Shopify store is to use the Quick installation method. This way, Chat will not disappear even when you make changes to your Shopify theme. To fix the problem, please follow these steps: Go to your theme.liquid in Shopify settings and remove the current chat ...
Enable AI Agent on SMS
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Once you set up AI Agent for your store, you can choose to enable it for SMS conversations so it can help shoppers ...
Enable AI Agent on WhatsApp
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Once you set up AI Agent for your store, you can choose to enable it for conversations with shoppers on WhatsApp. Deploying AI ...
Enable AI Agent on Instagram and Facebook Messenger
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Once you set up AI Agent for your store, you can choose to enable it for conversations with shoppers on Instagram direct messages ...
Manage your actions
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Your actions library is where you find, create, and manage all your actions. From the library, you can enable or disable ...
Manage your skills
Who can use this feature? Owner, Admin and Lead roles All plans with AI Agent Can be used with Shopify stores connected to Gorgias Once you create a skill, managing it is an ongoing part of working with AI Agent. You'll update instructions as your ...
