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195 Results for "shopify"

RechargeSMS (ElectricSMS)

... You can't start an SMS conversation with a customer from Gorgias. Why did Recharge send an SMS cancelation? That's a Shopify notification, you can change these settings. Here's Some assistance with that from Shopify. Recharge notifications can also be changed as per ...

Intro to AI Agent for Support

AI Agent is an autonomous support assistant designed specifically for ecommerce brands. Trained on your store’s Shopify data, policies, and brand guidelines, AI Agent responds to customer emails with personalized, high-quality answers — freeing up valuable time for your team to focus on ...

Revenue Statistics

... through the purchasing journey. Requirements You must subscribe to a Gorgias Pro plan or higher You must have an active Convert subscription Only available for Shopify stores Reviewing your Revenue stats These statistics can be found at Statistics -> Support Performance -> Revenue and operate within the following ...

Alloy

... learn how to integrate Alloy with the Gorgias platform. Once you've connected Alloy, you'll be able to sync data from Shopify, BigCommerce, Klaviyo, ShipBob, and other apps to view customer data in one location. With Alloy you can: Send update ...

Narvar Returns & Exchanges

... purchase customer experience platform that enables businesses to track orders, streamline returns and exchanges, and communicate with customers through messaging. For non-Shopify merchants, this integration is limited to Track Page only - the rest of the features won't be available. Narvar Return & ...

Set up and go live with AI Agent

... a Shopify store connected to Gorgias You must have Lead or Admin permissions to set up AI Agent Allow AI Agent to use data from Shopify AI Agent uses data from Shopify to provide personalized assistance to shoppers. For example, the AI can directly answer questions about a shopper ...

Rule Glossary: E-commerce

Shopify Shopify Last Order Created Date This part of the Rule will only be looking at when an order was created - this condition can help you target Shopify customers who made their order more than 5 days ago (that have still not been fulfilled). Financial Status Financial ...

AI Agent Actions: manage Skio subscriptions

Skio is a Shopify app that helps you sell and manage subscription offerings on your store. When you set up an Action for Skio in Gorgias, AI Agent can fully resolve requests from your shoppers who want to make changes to their current subscription, like skipping a shipment ...