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RingCentral

... }|{{password from step 2}} Headers: Content-Type application/json { "subject": "New SMS from {from phone number from zap step 1}", "channel": "sms", "via": ...

What counts as a billable ticket or automated interaction?

... 101 SMS tickets Your SMS add-on is charged according to the number of SMS tickets you use. A ticket is considered a billable SMS ticket if it has an outbound message sent from an agent or a Rule through Gorgias. Once a ticket becomes an SMS ticket, ...

A2P 10DLC Registration

Our phone provider - Twilio - mandates that all US-bound messages sent by 10-digit SMS numbers are allowed only if they've completed the A2P 10DLC registration process. This proceeding doesn't affect Toll-Free SMS numbers - they're required to ...

Toll-free Verification

Gorgias's phone provider Twilio mandates that all US and Canada-bound messages sent by toll-free SMS numbers are allowed only if they've passed the Toll-Free verification process. This information is then used to help identify the end business sending messages and ...

Available phone numbers on Gorgias

... , phone number type, and capabilities like Voice, SMS and MMS. Once you have a phone number, you can enable Voice, SMS and WhatsApp to communicate with customers (requires Voice or SMS add-on with your subscription). In this article you’ll ...

Recart

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Recart is a Shopify SMS platform that helps you spend less, sell more, and drive growth - its AI features ...

Ringover

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Ringover automatically handles phone and SMS tickets from your helpdesk and offers a personalized customer service experience. Automatically log all conversation activity ...

Sendlane

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Sendlane’s unified email, SMS and reviews solution empowers eCommerce brands to consolidate their tech stack and leverage deep- ...