90 Results for "sms"
CallHippo
... page. When a call is made from the CallHippo dialer, there will be a ticket created in Gorgias with call log activity Whenever an SMS is sent with the CallHippo dialer, there will be a ticket created in Gorgias with SMS log activity Steps 1. Go to Settings ...
WhatsApp 101
... right next to the WhatsApp ticket, with all of the data coming from Shopify and other integrations. Use the same numbers for Voice, SMS, and WhatsApp or set up custom workflows based on different phone number ownership. Keep visibility on when your messages are delivered and when ...
Set up Voice to make and receive calls in Gorgias
... up phone support for the first time, you can create a phone number right in Gorgias. Tip: Some phone numbers can also send SMS messages and send messages on WhatsApp. Learn more. Port an existing phone number If your support team already has a phone number, you ...
Change AI Agent's name
... AI Agent sends. You can use it to disclose that the message was created by AI, or to display AI Agent's name. SMS — in AI Agent > SMS, configure a footer that AI Agent appends to the first message in each SMS conversation. Chat — the chat ...
Convert Campaigns templates
We're providing twelve general templates that can help you set up your Convert Campaigns so you can increase your conversion rate right away! Before publishing them, make sure you add specific links and products that you want to promote. By default, the Campaign message will ...
Set up voicemail for Gorgias Voice integrations
If you’d like your customers to leave voicemail messages when your phone support is unavailable, add a Voicemail step to any call flow, and include a custom greeting. Requirements Available on all Helpdesk plans with the Voice Add-on Only Admins can enable voicemail All ...
Manage Gorgias Voice integrations
With Gorgias Voice, you can set up your helpdesk to make and receive phone calls by creating Voice integrations. Every Voice integration creates a dedicated phone number that shoppers can use to contact your support team. You can configure various settings for each integration to customize the experience for ...
Textline
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Textline is a business text messaging platform that empowers customer support teams by making it easy to send and respond to text ...
