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85 Results for "sms"

WhatsApp 101

... right next to the WhatsApp ticket, with all of the data coming from Shopify and other integrations. Use the same numbers for Voice, SMS, and WhatsApp or set up custom workflows based on different phone number ownership. Keep visibility on when your messages are delivered and when ...

Set up Voice to make and receive calls in Gorgias

... up phone support for the first time, you can create a phone number right in Gorgias. Tip: Some phone numbers can also send SMS messages and send messages on WhatsApp. Learn more. Port an existing phone number If your support team already has a phone number, you ...

Convert Campaigns templates

... Increase Average Order Value section can't be used on Shopify headless stores and non-Shopify stores. Increase Conversion Rate Promote newsletter or SMS sign-up page for new visitors about to leave This Campaign will target customers who have been on your website less than 4 ...

Set up voicemail for Gorgias Voice integrations

If you’d like your customers to leave voicemail messages when your phone support is unavailable, add a Voicemail step to any call flow, and include a custom greeting. Requirements Available on all Helpdesk plans with the Voice Add-on Only Admins can enable voicemail All ...

Manage Gorgias Voice integrations

With Gorgias Voice, you can set up your helpdesk to make and receive phone calls by creating Voice integrations. Every Voice integration creates a dedicated phone number that shoppers can use to contact your support team. You can configure various settings for each integration to customize the experience for ...

Review performance analytics for Shopping Assistant

You can measure your Shopping Assistant’s performance using Gorgias’ detailed reports. By reviewing the Shopping Assistant report in your Statistics, you can review how effective your Shopper Assistant’s conversations have been based on key metrics like influenced revenue (GMV), average order ...

Textline

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Textline is a business text messaging platform that empowers customer support teams by making it easy to send and respond to text ...

How to download and view your invoices

Who can use this feature? Owner and Admin roles All plans Your invoices give you the full details and cost breakdown of your Gorgias subscription for a given billing period. At the start of each billing period, the billing contact listed in your account’s payment information ...