... conversations in Textline before the integration gets set up won't be sent to Gorgias. All Textline messages show up as messages sent via SMS in Gorgias and Textline-created tickets in Gorgias will also have a Textline Tag. Contact names from Gorgias will sync into Textline whenever ...
... on an outdated plan and won't gain access to this integration. To access Instagram Direct Messages, the Help Center, Voice, SMS, and more then you must upgrade from your deprecated plan to the current version of the same plan in your Billing & Usage ...
... With Auto-Assignment off and Availability on -> the Chat & Messaging section which includes all Chats, social media DMs, and SMS, regardless if they're assigned to you or unassigned. Custom Views You can segment tickets based on attribute filters: Channel - ...
... the account is subscribed to 4 different products: SMS - our SMS add-on subscription. In the image, the subscription includes 25 SMS tickets (the first 25 tickets are included in the first line), which means that the client is subscribed to SMS 01 ...
... the maximum number tickets of each type of channel one agent can have assigned at any one time. Chat & Messaging channels are Chat, SMS, Facebook Messenger, and Instagram Direct Message channels (the limit is 3 by default). Other text tickets cover all other channels ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Acquire subscribers, increase customer lifetime value, and reduce churn with the most comprehensive subscription app on Shopify. Stay AI is ...
Beta feature: AI Agent on Chat is currently in Open Beta. It is available to any customer that subscribes to Automate. During the Beta, you can expect ongoing changes as we work to improve AI Agent on Chat based on your usage and feedback. Please note that AI ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Tired of manually translating your multilingual support tickets? Lingpad empowers your agents to offer seamless customer service to shoppers who communicate ...
