77 Results for "sms"
Billing & usage page
... manage your subscription for the helpdesk, as well as for all the add-ons - AI Agent, Convert, Voice, and SMS - by clicking on the Update Plan button under their respective section. You can also request a cancellation of your account via the Request ...
Stateset ReSponse
... GPT-4, Llama3, and Claude 3.5 Sonnet. Personalized responses across the following channels: Email, Chat, Instagram DMs & SMS. 90% time savings for your CX team. Relays to human expertise where it matters most. Stateset AI automatically integrates with Gorgias Tickets, ...
CircleLoop
... CircleLoop will open with that number, ready to make the call. From there, you can log call details, call recordings, and SMS messages to Gorgias contacts. When you make a call to a Gorgias customer through CircleLoop, information relating to that call is logged in ...
Integrations (Apps) 101
... > App Store -> All apps. Here you'll see all our available integrations divided into sections such as Chat, Phone, SMS, and so on by their functions - you can also check out the Featured tab to see the most popular ones. If you ...
Order Management 101
... Help Center, or Contact Form and choose to receive a one-time password (6-digit verification code) via email or SMS to log in by inputting the code that they receive in the Order Management portal. Note: Shoppers receive verification codes in the same ...
CallHippo
... page. When a call is made from the CallHippo dialer, there will be a ticket created in Gorgias with call log activity Whenever an SMS is sent with the CallHippo dialer, there will be a ticket created in Gorgias with SMS log activity Steps 1. Go to Settings ...
WhatsApp 101
... right next to the WhatsApp ticket, with all of the data coming from Shopify and other integrations. Use the same numbers for Voice, SMS, and WhatsApp or set up custom workflows based on different phone number ownership. Keep visibility on when your messages are delivered and when ...
Set up Voice to make and receive calls in Gorgias
With the Gorgias Voice Add-on, customers can call your support phone number to speak with an agent, and the interaction will be saved as a Voice ticket in your helpdesk. To set your helpdesk up to take calls in Gorgias, start by adding a phone ...
