... CircleLoop will open with that number, ready to make the call. From there, you can log call details, call recordings, and SMS messages to Gorgias contacts. When you make a call to a Gorgias customer through CircleLoop, information relating to that call is logged in ...
... > App Store -> All apps. Here you'll see all our available integrations divided into sections such as Chat, Phone, SMS, and so on by their functions - you can also check out the Featured tab to see the most popular ones. If you ...
... ? No. Voice and SMS tickets aren't counted towards the helpdesk ticket limit, but are being allocated to their dedicated Voice and SMS limits instead. What'll happen if I merge Voice/SMS tickets, will they all be billable? Voice/SMS billable ...
... call to SMS The caller will be played a message (recording or text-to-speech), and they will receive an SMS message to the number they're calling from SMS ticket will be created. IVR tickets When a caller goes through an IVR flow ...
... page. When a call is made from the CallHippo dialer, there will be a ticket created in Gorgias with call log activity Whenever an SMS is sent with the CallHippo dialer, there will be a ticket created in Gorgias with SMS log activity Steps 1. Go to Settings ...
... right next to the WhatsApp ticket, with all of the data coming from Shopify and other integrations. Use the same numbers for Voice, SMS, and WhatsApp or set up custom workflows based on different phone number ownership. Keep visibility on when your messages are delivered and when ...
We're providing twelve general templates that can help you set up your Convert Campaigns so you can increase your conversion rate right away! Before publishing them, make sure you add specific links and products that you want to promote. By default, the Campaign message will ...
The Voice Add-on is a supplementary subscription for Gorgias account holders. This subscription gives you access to the Gorgias Voice channel, allowing you to create phone numbers, answer incoming customer calls, and make outbound calls from your helpdesk. Voice tickets aren't counted towards ...
