... Add-on ticket amount. Related articles Voice Add-on pricing Voice Add-on 101 SMS tickets A ticket is considered a billable SMS ticket if it has an outbound message sent from an agent or a Rule through Gorgias. Once a ticket becomes an SMS ticket, ...
... not available. The tags added only during the call are synced in Gorgias. Notes created will be synced but not updated and deleted. Limitations Even though there is a “Bulk SMS” section in KrispCall, this isn’t a feature that works with Gorgias at the moment.
... This indicates that the recipient mailbox is full, so we recommend you contact the customer in some other manner (chat, phone, SMS, social media), as they cannot receive any new emails in that mailbox until they clear it out. Why is one of ...
