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Create Actions: use advanced options to build custom Actions for AI Agent
... AI Agent test environment. Select Create and Test to go to the test environment directly from the Action editor. The test environment is a controlled space where you can simulate real interactions with shoppers — including asking questions about orders or imitating Actions. When used in the test environment, Actions ...
Explore AI Agent performance by ticket topic
... subcategories Wholesale/Information Questions about wholesale processes, pricing, or policies Wholesale/Other Miscellaneous wholesale-related inquiries not covered by other subcategories Other/No Reply Messages from customers not requiring a response Other/Spam Spam messages Other/Other Inquiries not fitting other categories
