Gorgias logo
Gorgias logo

All articles

104 Results for "span"

Create winning Convert campaigns

... : Provide information to help visitors understand your products better, building trust and enabling informed decisions. Increase Average Order Value: Get customers to spend more per transaction by promoting complementary products or offering bundle deals. Reduce Cart Abandonment: Encourage visitors to complete their purchases by addressing common ...

Create or delete a section

... , then click Create. To add Views to your section, simply drag and drop an existing View into the section. Default Views such as Spam or Trash can't be added to sections. Delete a section 1. Hover over the section you'd like to delete and ...

Create a Help Center Contact Form

... a new ticket in Gorgias with the channel set as help-center. With Outlook, all contact form submissions will be automatically marked as SPAM unless customers mark them as SAFE in their Outlook client. Steps Add the form to your Help Center 1. Go to Settings → Channels - ...

Auto-reply Rule best practices

... that arrive outside business hours. We don't recommend setting this Rule up for Facebook/Instagram comments as they can be flagged as spam. Auto-replies with Shopify variables You can set up your Rules to automatically reply to your customers using the information you have on ...

Auto-close Rule best practices

... to handle. It'll look for the ones that contain @ and don't contain any spaces (that's the empty space in the message body does not contain any of node - set it up by hitting the spacebar and then Enter) and then ...

Login Issues

... Safari, Edge, Firefox). 3. Sign in again on the desktop browser using the new password. Don't forget to check your Spam/Junk folder for the password reset email as well, if you’re not seeing it in your main inbox. Can' ...

KYC registration of UK numbers

... the rise in scams and fraud over the last few years. These new requirements are put in place to protect shoppers from deceptive practices, spam, and bad actors by requiring verification of businesses with phone providers, such as Twilio (Gorgias Voice service provider). Register your ...

Rule Glossary: Actions

... email address that is used for email forwarding). This Action will automatically make your ticket billable, so it won't trigger on spam tickets, to prevent any unwanted overages. Reply to customer When this Action is used, the reply will be sent via the same ...