57 Results for "span"
Custom HTTP Widgets
... to be defined before executing the action. To update points data for a customer, the points field must be type integer (example). Standalone widgets This type of widget will allow the use of the custom actions mechanism without requiring any sort of integration or 3rd-party ...
Email integration FAQ
... reply to or close an email ticket in Gorgias, the email in your inbox will remain unread. What's the difference between a standalone address, alias, and a group/shared address? A standalone address is a single email you use to send, receive ...
Other ticket management features
... , only events from up to the past 12 months are shown. Gorgias does not keep record of events after 12 months to comply with standard data retention policies. Print ticket Clicking on this option will redirect you to a new page in a new tab where you can print ...
Create winning Convert campaigns
... the campaigns. For example, keep the message concise and clear, and use bold text and emojis in the message to make certain phrases stand out. Highlight phrases like FREE SHIPPING or 10% OFF to grab visitors' attention and incentivize them to engage with your campaign offers ...
Help Desk Migration
... System fields are matched automatically. Click 'Continue' to proceed with migration setup. Match Macros: Automatic macro transfer: Most macros, including standard actions and predefined responses, are migrated automatically. Preserve workflows: Your support processes continue uninterrupted in Gorgias. Complex macros: Macros with conditional ...
Send and receive email from Gorgias using automatic forwarding
When you create a new Gorgias helpdesk, we automatically generate a base email address that you can use to send and receive mail from Gorgias. If you’d prefer to send email with your company’s email address while using Gorgias, you can connect your email ...
Refine your Gorgias statistics
Use filters to refine the data displayed in your Statistics reports and dashboards. You can also create saved filters to easily apply your most relevant filters when you need them. Requirements All Helpdesk plans have access to statistics All roles can view and filter statistics, but only Lead Agents ...
SMS FAQs
Which phone numbers that we offer have SMS capabilities? We offer SMS and MMS functionality for the United States and Canada phone numbers only. UK, Australian, and German mobile numbers have SMS functionality, but no MMS can be sent through them. What countries can I send ...
