64 Results for "span"
WhatsApp FAQs
... take up to 3 minutes for the disconnected number to become available and, once the number has become available, you can undergo the standard WhatsApp onboarding. 3rd-party WhatsApp integration (Zendesk's WhatsApp integration, 360dialog, Twilio, etc.) For numbers that have ...
Custom HTTP Widgets
... to be defined before executing the action. To update points data for a customer, the points field must be type integer (example). Standalone widgets This type of widget will allow the use of the custom actions mechanism without requiring any sort of integration or 3rd-party ...
Measure support performance: Channels
... -right corner of the table to apply color shading to each cell. Higher values appear darker, making it easier to spot which channels stand out for any given metric. Filter the report The date range filter at the top of the page applies to all metrics and supports ...
Email integration FAQ
... reply to or close an email ticket in Gorgias, the email in your inbox will remain unread. What's the difference between a standalone address, alias, and a group/shared address? A standalone address is a single email you use to send, receive ...
Create winning Convert campaigns
Whether your goal is to educate customers, reduce cart abandonment, or increase average order value, having a clear strategy ensures your campaigns are targeted, impactful, and aligned with your business objectives. By following these best practices, you’ll be equipped to design campaigns ...
Skills explained
Skills give you direct control over how AI Agent responds to incoming conversations. Gorgias classifies each conversation by intent — the type of request a shopper is making, like a return, a cancellation, or a missing item. A skill is a set of instructions for one or more ...
How to use Gorgias: a quick start guide
Welcome to Gorgias, we’re so excited you’re here! Gorgias brings customer support requests from a variety of channels into a centralized, AI-powered platform; so you and your team can efficiently monitor, prioritize, and solve any volume of customer ...
Help Desk Migration
This integration was built by our partners, and the wait time in case of any technical issues might be a bit longer than for a regular support request. Help Desk Migration tool makes Gorgias migration easy, helping eCommerce brands import and export data between Gorgias and 80+ ...
