Gorgias doesn't own phone numbers - this service is provided by Twilio as a 3rd-party service provider - so the content that runs through it needs to be per the Twilio Terms of Service and Twilio’s Acceptable Use Policy which includes the Twilio Messaging ...
You can migrate your WhatsApp phone number from other platforms (Zendesk, Twilio, etc) through the Gorgias Migration Wizard. Before you start To determine whether you should migrate your phone number or simply connect it to Gorgias instead please check the following: 1. Is this number ...
... her phone number (+123456789) is added to the default shipping address for her order. Gorgias now checks for a match with the phone number in Customer B - Phone Number and attempts to add it to Customer A - Email. Note: If the phone number exists ...
... for you? You will no longer be able to send SMS messages to UK phone numbers from any non-UK 10-digit phone number through Gorgias. Alternatives The best alternative to continue to communicate with customers in the UK is to set up a UK mobile phone ...
... After hours”. Or, you might use a located-based title, like “North America” or “Europe” Open the Phone number dropdown menu and choose a phone number If you don’t have a phone number, select + Create phone number or ...
... partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Ottspott is a phone system for small businesses - it allows you to receive and place phone calls. You can connect it to Gorgias to sync phone calls ...
... /receive. You can get the JustCall Chrome extension to make calls or send messages directly from your browser without having to pick up your phone - you get a click-to-call button next to every phone number on the right-hand ticket sidebar. Please keep ...
Aircall is a platform that allows you to receive and place phone calls - you can connect it to Gorgias to sync phone calls as tickets and see them in the customer timeline. View your customer data in Aircall Dialer thanks to Insights cards. The displayed information includes the customer ...
