... customers directly from Gorgias - details of the call are then logged in Gorgias. To make a call from within Gorgias, click on the phone number of the customer and CircleLoop will open with that number, ready to make the call. From there, you can log call ...
... platform for e-commerce businesses, that allows shoppers to open support tickets in Gorgias via texting a trigger keyword to your Voyage send phone number. Use the Gorgias dashboard to communicate with consumers back and forth via SMS. Steps Before you get started, please contact the Voyage ...
Which phone numbers that we offer have SMS capabilities? We offer SMS and MMS functionality for the United States and Canada phone numbers only. UK, Australian, and German mobile numbers have SMS functionality, but no MMS can be sent through them. What countries can I send ...
Our phone provider - Twilio - mandates that all US-bound messages sent by 10-digit SMS numbers are allowed only if they've completed the A2P 10DLC registration process. This proceeding doesn't affect Toll-Free SMS numbers - they're required to ...
... should see the customers' phone numbers, but it depends on your phone provider. If the provider blocks that info, then customers' phone numbers won't be pulled into Gorgias. We've set up a US/Canadian phone number in Gorgias, but our ...
Gorgias's phone provider Twilio mandates that all US and Canada-bound messages sent by toll-free SMS numbers are allowed only if they've passed the Toll-Free verification process. This information is then used to help identify the end business sending messages and ...
Each time a new phone number is created on your account, several additional elements are automatically created. TypeName formatLocation on your account View Phone - (xxx) xxx-xxxx Tickets -> View sidebar to the left Team Phone team - (xxx) xxx-xxxx ...
If you have a phone number you want to keep and porting isn't an option for you, you can set up call forwarding - this requires you to create a new phone number in Gorgias and forward calls to it. You can currently only create phone numbers ...
