... /receive. You can get the JustCall Chrome extension to make calls or send messages directly from your browser without having to pick up your phone - you get a click-to-call button next to every phone number on the right-hand ticket sidebar. Please keep ...
... a specific phone number format to find customers. At the time of this writing the format matches the default format used by Gorgias to store phone number details. Example for Spanish number: +[International code][Phone number] → +34666444555. If the number is stored in ...
... customers directly from Gorgias - details of the call are then logged in Gorgias. To make a call from within Gorgias, click on the phone number of the customer and CircleLoop will open with that number, ready to make the call. From there, you can log call ...
... platform for e-commerce businesses, that allows shoppers to open support tickets in Gorgias via texting a trigger keyword to your Voyage send phone number. Use the Gorgias dashboard to communicate with consumers back and forth via SMS. Steps Before you get started, please contact the Voyage ...
Which phone numbers that we offer have SMS capabilities? We offer SMS and MMS functionality for the United States and Canada phone numbers only. UK, Australian, and German mobile numbers have SMS functionality, but no MMS can be sent through them. What countries can I send ...
Our phone provider - Twilio - mandates that all US-bound messages sent by 10-digit SMS numbers are allowed only if they've completed the A2P 10DLC registration process. This proceeding doesn't affect Toll-Free SMS numbers - they're required to ...
Can we mute phone call notifications without declining the call? Not currently. How do I transfer a call from one agent to another? You can use the Transfer Call button within the ticket to select another agent to pass the call to. How long can the greeting message ...
Gorgias's phone provider Twilio mandates that all US and Canada-bound messages sent by toll-free SMS numbers are allowed only if they've passed the Toll-Free verification process. This information is then used to help identify the end business sending messages and ...
