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SMSBump

... than for a regular support request. SMSBump is an enterprise-grade SMS platform designed for Shopify businesses. Enabling the integration allows SMSBump to create SMS tickets inside Gorgias. When support agents respond to SMSBump tickets in the Gorgias interface, responses will be sent via the same SMS number ...

SMS FAQs

... If you have an existing number, you can port it over to our platform through the porting process. Will we see read receipts for SMS? No, we don't show read receipts for SMS. Can we receive OTP SMS? No, OTP SMS isn' ...

SMS Policy

... -enabled Twilio numbers when communicating in these regions. What this means is that, if you have an international (non-US) SMS number in Gorgias, and receive an SMS from a US number, you wouldn't be able to respond to that SMS.

SMS add-on 101

... are being allocated to their dedicated SMS Add-on limits instead. If a response is sent to an SMS ticket after 3 days of inactivity, it'll create a new billable ticket. Related articles SMS setup SMS FAQs Toll-free Verification A2P 10DLC Registration SMS policy

Attentive SMS Marketing

... after that might not be pulled into Gorgias. Steps 1. Go to Settings -> App Store -> All Apps. 2. Search for Attentive SMS Marketing and click it. 3. Click on the Connect App button. 4. Log in to your Attentive account and install Gorgias.5. Enter your ...

Klaviyo SMS

... under 153 characters for SMS responses. That way you'll ensure that each sent message is counted as one message only in your Klaviyo SMS plan. Learn more about Klaviyo SMS best practices. In Gorgias, each ticket that you reply to from your helpdesk is considered one billable ...

Bloomreach SMS

... platform for data, marketing, AI, and analytics. With the Bloomreach SMS tool, you can easily create, test, and preview SMS campaigns that can be sent to more sophisticated segments and drive revenue. This feature can help you build an SMS audience with TCPA- ...

Set up SMS

... > SMS. 2. Click Add SMS in the top right corner. 3. Enter an Integration title and select the Phone number you wish to create SMS for from the dropdown menu. 4. Click on the Add SMS button. If you have a US SMS number, please make sure you ...