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AI Agent & automation features
AI Agent is an autonomous assistant for support and sales, specifically designed for ecommerce brands. AI Agent sends personalized, high-quality responses to help shoppers find and buy products, answer order-related questions and resolve tickets.
Onboard and set up AI Agent
Shopping Assistant skills
Measure and improve AI Agent
Connect AI Agent with other apps
Use Actions with AI Agent to simplify and automate tasks that normally require human agents to make changes in 3rd-party tools
Automation features (Flows & Order Management)
Empower customers to self-serve without needing to contact a person. Provide immediate, scripted responses to common questions along with real-time order status updates.
