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AI Agent

AI Agent is an autonomous assistant for support and sales, specifically designed for ecommerce brands. AI Agent sends personalized, high-quality responses to help shoppoers find and buy products, answer order-related questions and resolve tickets.

Categories

Onboard and set up AI Agent

8 articles
Measure and improve AI Agent

6 articles
Connect AI Agent with other apps

Use Actions with AI Agent to simplify and automate tasks that normally require human agents to make changes in 3rd-party tools

13 articles

Articles

Intro to AI Agent for Support

AI Agent is an autonomous support assistant designed specifically for ecommerce brands. Trained on your store’s Shopify data, policies, and brand guidelines, AI Agent responds to customer emails with personalized, high-quality answers.

Intro to AI Agent for Sales (beta)

AI Agent for Sales is an autonomous, personal shopping assistant that helps shoppers find and buy products on your Shopify store. When Sales is enabled, AI Agent provides proactive, personalized recommendations and discounts through Gorgias Chat to i