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AI Agent & automations

AI Agent is an autonomous assistant for support and sales, specifically designed for ecommerce brands. AI Agent sends personalized, high-quality responses to help shoppers find and buy products, answer order-related questions and resolve tickets.

Categories

Onboard and set up AI Agent

8 articles
Shopping Assistant skills (Early Access)

3 articles
Measure and improve AI Agent

7 articles
Connect AI Agent with other apps

Use Actions with AI Agent to simplify and automate tasks that normally require human agents to make changes in 3rd-party tools

13 articles
Automations (Flows & Order Management)

Empower customers to self-serve without interacting with a human or AI agent. Provide immediate, scripted responses to common questions along with real-time order status updates.

4 categories • 2 articles

Articles

Intro to AI Agent for Support

AI Agent is an autonomous support assistant designed specifically for ecommerce brands. Trained on your store’s Shopify data, policies, and brand guidelines, AI Agent responds to customer emails with personalized, high-quality answers.