The Automate Overview report displays the value derived from Automate features, particularly in terms of time savings and performance analysis at a high level. Parallel to the Automate Overview report, you can get the granulated results in the Automa
This part of the Automate Overview report highlights the efficiency of Gorgias' automated solutions in providing quick and satisfactory responses to customers and displays the return on investment. Considers the number of automated interactions as a
This part of the Automate Overview identifies periods when automation increases or decreases and reveals seasonal variation or recurring patterns, thus providing data for planning and adjusting strategies. It won't include data for the past 72 hours
With Automate reports, Automate subscribers get a comprehensive overview of the impact of this product. It encompasses the automation rate, along with benchmark insights, the tally of automated interactions within their chosen timeframe, and a calcul
The Automate performance report by feature provides granular data on automated interactions of each Gorgias Automate feature (Flows, Quick Responses, Article Recommendation, and Report Issue) - it also gives you a list of products that combined have
