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Users and Teams



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5 articles


Your profile

Each Gorgias user has a section specific to them titled Your profile - you can access it by clicking on your name in the bottom left and choosing Your profile or navigating to Settings -> You -> Your profile.

Account ownership

The account owner is established upon account creation with the email address used to configure the account. A Gorgias account can only have one Account Owner and you can't delete the Account Owner user nor downgrade their role from Admin. 1. The cur

Common account errors

Here you'll find the most common error messages in your helpdesk - one of the first steps for many errors occurring in your browser is clearing your cache and cookies (Chrome, Safari, Edge, Firefox). This error usually happens if you open the same ac