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Getting help with third-party apps

... tickets created automatically when customers request help via SMS through Skio's two-way subscription management. Loop Subscriptions View subscription details and perform actions — like skipping an order, pausing, or canceling — directly from a Gorgias ticket. Requires the Loop Subscriptions Pro plan. Marketplace channels ChannelReply Bring ...

Aissist.io

... enable the Deploy option: Once a Ticket is created, the Aissistant will reply to it, but you can also use the widget actions to provide instructions to the Aissistant, if needed. A Ticket Widget will be automatically generated, and it can be used to: ...

Rules FAQs

... list refers. Unable to add a Macro with Shopify/ReCharge/webhook action to a Rule. Macros that have Shopify/Recharge/Webhook Actions in them aren't usable in Rules. How often is a single Rule triggered? We don't send a single auto ...

Create gift card in Shopify

... {ticket.customer.integrations.shopify.customer.first_name}}{{ticket.id}}code 5. Click Add action -> External actions -> HTTP Hook. 6. Configure a POST call with the below parameters, noting the store and authentication will be unique to you ...

Use rules with AI Agent

... The Prevent AI Agent from answering rule tags tickets with ai_ignore, which stops AI Agent from responding to them or taking any actions — including automatically tagging tickets or autofilling ticket fields. Use this rule when there are tickets you never want AI Agent to touch. Common use ...

Stamped.io

... following body: -------REMOVE ALL BOLD TEXT BEFORE SENDING-------- Possible actions from Stamped.io. These are case-sensitive. @archive - archive the message (for reviews that are illegitimate and/or require ...

Smartrr

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Smartrr is a seamless, full-service subscription solution. Built specifically for growing Shopify brands, the Smartrr Subscription Platform has ...

Assign priority to tickets in Gorgias

Who can use this feature? • All roles can set or change a ticket's priority • The account owner, admins, and leads can create rules that set priority automatically All Helpdesk plans Can be used with any connected store You can assign a priority to tickets in ...