... journey marketing platform designed for businesses that sell online to unify their customer data, define their target audiences, and create automated multi-channel customer journeys. With Gorgias for Ortto, you can combine your Shopify and Gorgias data seamlessly to have a single view of your customer ...
... specified time period, how many were responded to, the average rating, and the rating distribution. You'll also see how this changed in comparison to the previous period - you can hover over the percentage to see the delta it's being compared against. Below ...
... the past 72 hours - this will be marked on the right side of the graphs as Data not yet available. Automation rate graph This chart displays the percentage of how many of your total customer interactions have been fully automated in smaller time increments of your selected period. Automated ...
... (or year, for annual plans), just like the Helpdesk. If you exceed the limit, you can either upgrade or get charged overages. Higher plans offer more interactions at a lower price per automated interaction. Monthly Pricing Model Pricing Tier Automated Interactions Cost ($/ ...
... churn with the most comprehensive subscription app on Shopify. Stay AI is the ultimate solution for businesses looking to turn their subscription into a performance channel. Their AI-driven models learn from your shoppers' behavior, giving you the tools to optimize customer retention and increase customer lifetime ...
... survey, and other useful information. Here's the full list of fields that are included in the export: Ticket id Tags Initial channel Last used integration name Last used integration type Created by an agent Subject Creation date Closed date Survey score Survey replied date Assignee name ...
... more, and drive growth - its AI features also help delight customers and boost your revenue. Improve the efficiency of your Customer Service by channeling all your customer replies into one platform. Enabling the integration allows Recart to create SMS tickets inside Gorgias and lets support agents read and ...
... the right. If the information isn't available, the variable will be replaced with a blank space. Types of variables Ticket variables Ticket channel {{ticket.channel}} Ticket subject {{ticket.subject}} Message body {{ticket.messages[0].body ...
