... the right. If the information isn't available, the variable will be replaced with a blank space. Types of variables Ticket variables Ticket channel {{ticket.channel}} Ticket subject {{ticket.subject}} Message body {{ticket.messages[0].body ...
... This report can be filtered by agents (teams), integrations, and tags. The default timeframe is 7 days, but you can change it in the top right corner. Right now you can only filter dates from November 20th, 2023 onwards. Total calls: sum of ...
... custom email campaigns, add 2-click upsells to increase Average Order Value (AOV), add product swaps, and simplify the charge delay process. Steps 1. Go to Settings -> App Store -> All Apps. 2. Find ARPU on the list and click it ...
... the various industries B2C, B2B, Manufactures, etc. including individuals such as YouTubers, Bloggers, etc. who want to boost websites or channels using social media campaigns, contests, and competitions. When you integrate Gorgias into the Audmate platform you'll have the following benefits ...
... full name, agent's job title, logo image, phone number, etc. by editing a specific signature at Settings -> Channels -> Emails -> the email you'd like to change the signature for. If you have signatures in your Macro and ...
... The Macros are organized by created date/time on this page by default - the oldest Macros are displayed first, but you can change this by clicking the Macro column to change the order to alphabetical. Clicking on the little arrow that appears again will change the order ...
... This saves you time from having to manually build reports in spreadsheets. The Daasity data model normalizes data across sales, marketing, and messaging channels into a single, unified view of business performance. Designed to be future-proof, so a complete rebuild of reporting isn' ...
... Kickstarter to Gorgias and respond to your backers' questions directly from Gorgias. Steps 1. Go to Kickstarter. 2. Go to the Settings page. 3. Change your email to any email address from your Gorgias Email integrations. 4. Go back to Gorgias, and open the verification ticket you just ...
