528 Results for "chat"
Cancel a Gorgias subscription
... and payments, remove add-on products, or cancel your helpdesk subscription. Tip: If your volume has dropped or your budget has changed, you can downgrade to a smaller plan instead of cancelling to keep your setup, history, and integrations intact. Learn how to ...
Import Help Center from Zendesk, HelpDocs, Re:amaze, and Intercom
... as Public, private articles and categories as Unlisted, and draft articles and categories as a Draft. Steps 1. Navigate to Settings -> Channels -> Help Center. 2. Click on Create Help Center in the top right or, if you're doing this from an ...
Order Management and Flows in Contact Form
... Expand Contact Form option. Steps 1. Pick any existing standalone Contact Form in Gorgias or create a new one by navigating to Settings -> Channels -> Contact Form. 2. Click on Go To Automation Settings in the top right. 3. Toggle Flows and/or Order Management on ...
Score the quality of your tickets with Auto QA
... assessment as if you were rating the quality of the ticket yourself. When you edit the Auto QA’s assessment, Gorgias collects your changes to train and fine-tune the AI model so that it improves future scoring for similar tickets. Any changes you make will be ...
Tags 101
... Close button at the top of the ticket. If a Tag has already been applied to the ticket, the + Add tag button will change to just +. Bulk applying You can bulk-apply Tags to tickets by ticking the checkboxes next to the tickets within a View ...
Syncly
... sentiment trends. Unleash automated tagging and confidently categorize, even amidst the overwhelming influx of customer feedback. Instantly visualize customer trends with hassle-free charts. Detect anomalies and share instantly for an alignment across organizations. Setup steps From your Gorgias account, head to Settings → App Store → All Apps ...
ShipAid
... stand out with a seamless, customizable experience that enhances customer satisfaction. With ShipAid you can: Boost Revenue: Keep the protection fees you charge at checkout, you set the price and adjust at any time. Increase Trust: Provide fast, reliable resolutions for lost/damaged ...
RetentionX
... you to sustainably improve LTV and customer retention by better understanding your customers and optimizing the customer journey across email, SMS, and marketing channels. All-in-one software. Find out who is predicted to churn when and determine what might make them stay Win back lost ...
