... this does not apply to Contact Form tickets, which cannot be merged with Aircall tickets at this time. Auto-merge excludes the phone channel, as well as tickets from the same channel, so it will not work on Aircall tickets. Steps Before starting: If you ...
... app portal, Gorgias will be synced within the brand's settings: Customer lists and campaign communication function through Gorgias’ multi-channel comms (email, text, social DMs) to help you communicate with the creators you invite to campaigns from the dashboard and ...
... (the content of the reply. The reply can include rich text formatting, hyperlinks, images, emojis, and Shopify product cards. 4. Toggle the Quick Response on and click Save Changes. 5. You can also drag and drop the option to a new position, if needed.
... Reviewing and filtering data Open the Auto QA report in your Statistics to review the data for your account. Use the filters to adjust and change your view of the data. Select Statistics from the main menu Select Auto QA to open the report Open the Date menu to adjust ...
... Performance report. To edit the metrics displayed in the chart, select Edit Columns. Use the checkboxes to select which metrics appear in the Performance chart. Drag each metric to change the order they appear. Select Save to update the chart for all users. Here’s a breakdown of ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. With the Amphora <> Gorgias integration you will be able to access all of your tickets and messages in a centralized ...
Gorgias doesn't own phone numbers - this service is provided by Twilio as a 3rd-party service provider - so the content that runs through it needs to be per the Twilio Terms of Service and Twilio’s Acceptable Use Policy which includes the Twilio Messaging ...
We've developed an integration to allow you to respond to your Instagram Ads directly through Gorgias: New top-level comments are fetched every 20 minutes for all active ads live on Instagram. The top-level comments sent when this feature wasn't enabled aren ...
