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537 Results for "chat"

Tags 101

... Close button at the top of the ticket. If a Tag has already been applied to the ticket, the + Add tag button will change to just +. Bulk applying You can bulk-apply Tags to tickets by ticking the checkboxes next to the tickets within a View ...

Syncly

... sentiment trends. Unleash automated tagging and confidently categorize, even amidst the overwhelming influx of customer feedback. Instantly visualize customer trends with hassle-free charts. Detect anomalies and share instantly for an alignment across organizations. Setup steps From your Syncly account, navigate to Settings > Integration and select ...

Configure Cancel Order option

... Under Response text, write a custom reply message to respond to cancellation requests Select Save Changes You can preview the Cancel Order experience by clicking on the preview on the right-hand side. To view the preview in a different channel select the desired channel from the dropdown.

Domain verification FAQs

... providers, instructions will differ based on the provider. Here is how you'll know which instructions to follow. Go to Settings -> Channels -> Email -> the email address that you want to verify: If you see a tab called Outbound Verification and you ...

ShipAid

... stand out with a seamless, customizable experience that enhances customer satisfaction. With ShipAid you can: Boost Revenue: Keep the protection fees you charge at checkout, you set the price and adjust at any time. Increase Trust: Provide fast, reliable resolutions for lost/damaged ...

Flatlay

... app portal, Gorgias will be synced within the brand's settings: Customer lists and campaign communication function through Gorgias’ multi-channel comms (email, text, social DMs) to help you communicate with the creators you invite to campaigns from the dashboard and ...

Create a Quick Response (Retired Feature)

... (the content of the reply. The reply can include rich text formatting, hyperlinks, images, emojis, and Shopify product cards. 4. Toggle the Quick Response on and click Save Changes. 5. You can also drag and drop the option to a new position, if needed.

Review performance analytics for Support Agent

... Performance report. To edit the metrics displayed in the chart, select Edit Columns. Use the checkboxes to select which metrics appear in the Performance chart. Drag each metric to change the order they appear. Select Save to update the chart for all users. Here’s a breakdown of ...