551 Results for "chat"
Set up an internal knowledge base
... 't block your Help Center from being found if a URL from it is shared or published. Steps 1. Navigate to Settings -> Channels -> Help Center -> Customization. 2. Go to the bottom, to the Extra HTML section, and switch the toggle to ...
Connect your Email to your store
... , and you can disconnect the store at any time. Mapping isn't available with WooCommerce stores. Steps 1. Go to Settings -> Channels -> Email -> the Email integration you want to connect. 2. Click on the Connect button under Connect Store. 3. Select the ...
Create and manage call queues
... the toggle next to Enable wrap-up time to enable or disable it. Enter your desired Wrap-up time in seconds. Click Save Changes. Customize callers’ waiting experience For each call queue, you can change the maximum wait time and the music that callers hear while ...
Cancel an account
... access to the services until the end of the current billing period. We kindly ask you to plan your cancellation accordingly to avoid any further charges. If you have any issues with the button or questions about cancellation, please reach out to our Billing team at billing@gorgias ...
Replace email links with Contact Form
... subject. Our Contact Form uses reCAPTCHA, Google security service that protects your websites from fraud and abuse. Steps 1. Go to Settings -> Channels -> Contact Form -> Forms -> your Contact Form -> Publish. 2. Under Replace email links, click Replace Links ...
Truto
... Gorgias account. 5. Authorize the app. The new Gorgias integration can be seen under Integrated Accounts and you can click on the Account ID to change or edit the integration to suit your needs. From Account ID -> Gorgias -> Settings, you can enable/disable or ...
Other ticket management features
... handle it later, you can mark a ticket it as unread and it'll be as if you never opened it. When you change the status of a ticket between read and unread, it does not affect how other agents see the ticket in their inboxes. It ...
ReturnGO
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Streamline your returns and exchange process with ReturnGO, a post-purchase platform designed for e-commerce businesses. When integrated ...
