... background. If you want to add a link on your page to open the Chat when clicked, use the code below:Start a chat with our teamLikewise, you can also have a link to close the Chat:Close the chatAdditional Shopify instructions 1. Select Pages → the ...
... of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. If you want to include a hyperlink to your Help Center in an auto-reply on your Chat, use the following method:
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. You can change the current page of the Chat with this method:
... , your prompt should be written in English. The AI will respond to shoppers in their chosen language. Learn more about supported languages. Offline handovers Chat is considered offline if your Chat settings are set to Offline or when Chat is outside business hours. Your Chat may also be offline ...
When you set up AI Agent for your store, you can choose to connect it to your Chat channels. For stores with a high volume of Chat tickets, enabling AI Agent on Chat allows you to automate repetitive tickets for your team and gives shoppers relevant answers to ...
This suggestion isn't an official feature of our Chat widget, so our support for it is limited - we recommend that it be implemented by someone with a technical background. If you want to display the translation keys in the Chat instead of the text values, ...
... can configure Chat Quick Replies to be shown when your Chat is online. Your customers will see Quick Replies: When they start their first Chat conversation with you If they already chatted with your company and they open the Chat again more than 24 hours after the last message ...
... for the support rep to request that the customer repeat any information. Gobot's Gorgias integration can determine whether it's during live Chat business hours or not - if it's outside of business hours, live Chat transfer won't be offered and an ...
