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Support Actions: Connect AI Agent to ShipStation

... AI Agent to ShipStation so that it can fully resolve requests from shoppers on your behalf. With access to ShipStation, AI Agent can make changes to customers’ shipping address, cancel orders and give status updates on parcels. Allowing AI Agent to get info or make changes in ...

Ticket Insights Statistics

... a specific time period regardless of whether the Tag was applied manually or automatically. You can also use the filters on the top right to change the time period and select specific channels, as well as download a CSV of this data using the icon on the right- ...

Support Actions: Connect AI Agent to ShipHero

... AI Agent to ShipHero so that it can fully resolve requests from shoppers on your behalf. With access to ShipHero, AI Agent can make changes to customers’ shipping address, cancel orders and give status updates on parcels. Allowing AI Agent to get info or make changes in ...

Statistics 101

... is facing, and assess trends. By default, the date period will automatically be set to the last 7 days, but you can change that by using the date picker on the top right. The max date aggregation range is 1 full year (365 days), ...

Support Actions: Connect AI Agent to ShipBob

... AI Agent to ShipBob so that it can fully resolve requests from shoppers on your behalf. With access to ShipBob, AI Agent can make changes to customers’ shipping address, cancel orders and give status updates on parcels. Allowing AI Agent to get info or make changes in ...

Sendgrid email domain verification

... verifying your domain, you will need to have admin access to both your Gorgias account and your domain registrar. Steps 1. Go to Settings → Channels → Email -> the email address you wish to configure. 2. Go to the Outbound Verification tab. 3. Click on Verify Domain - this ...

Mailgun email domain verification

This article explains domain verification if your Gorgias account is on Mailgun. If you're not sure if you should follow these instructions, please check out this article. To proceed with verifying your domain, you will need to have admin access to both your Gorgias account and ...

Set up a trial account

1. Going to the Gorgias website, you'll notice a couple of Sign up free buttons that'll take you to the Create an account page. 2. You'll be prompted to enter your details and create a password to set up your account. For security ...