... number or email address) in their Shopify profile will sync with Gorgias, but the sync works only one way - if you make changes in their Gorgias profile, it won't be reflected in Shopify. Steps Edit a customer via the customer settings page 1. Click ...
... Number under Settings -> Account -> Phone numbers or port your existing one over to Gorgias. Steps 1. Go to Settings -> Channels -> SMS. 2. Click Add SMS in the top right corner. 3. Enter an Integration title and select the Phone number you wish ...
... forth or mentioning Users directly. Internal notes will always have a coral background. Steps Leave an internal note on a ticket 1. Click on the channel icon and select Internal Note. 2. Type the note and click Send. Mention someone in an internal note 1. Type @, find the ...
... AI Agent to ShipStation so that it can fully resolve requests from shoppers on your behalf. With access to ShipStation, AI Agent can make changes to customers’ shipping address, cancel orders and give status updates on parcels. Allowing AI Agent to get info or make changes in ...
... a specific time period regardless of whether the Tag was applied manually or automatically. You can also use the filters on the top right to change the time period and select specific channels, as well as download a CSV of this data using the icon on the right- ...
... AI Agent to ShipHero so that it can fully resolve requests from shoppers on your behalf. With access to ShipHero, AI Agent can make changes to customers’ shipping address, cancel orders and give status updates on parcels. Allowing AI Agent to get info or make changes in ...
... is facing, and assess trends. By default, the date period will automatically be set to the last 7 days, but you can change that by using the date picker on the top right. The max date aggregation range is 1 full year (365 days), ...
... AI Agent to ShipBob so that it can fully resolve requests from shoppers on your behalf. With access to ShipBob, AI Agent can make changes to customers’ shipping address, cancel orders and give status updates on parcels. Allowing AI Agent to get info or make changes in ...
