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Users 101Updated 3 months ago

In Gorgias, you can add multiple users to your account and assign them specific roles. User roles will allow the Account Owner to limit access to specific parts of your account and actions that users can take within it.


I'm unable to change my user email - the error message states that the email is already in use, but there are no other users registered with it.

Please make sure that the email address you want to use isn't already used as an Email integration or as a customer email address - a single email address can't be used as a login email of a Gorgias user and a customer email at the same time. 

If you do locate a customer or integration under that address, please delete it and try changing the email on your profile once more.

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