... use the dropdown menu in the top right-hand corner to switch between stores Enable Track Order using the toggle Select Track Order to create a custom message when shoppers track their orders We recommend using this message to remind shoppers of your expected shipping timeframes Select Save Changes
... tickets closed or replied to. At the top of the chart, you can see the Average and Total results for agents included in the chart. Learn more about how averages and totals are calculated. You can also customize the Performance chart to focus on metrics that matter most to ...
... phone integration for which you want to enable transcriptions. Toggle Options: Select whether you want transcriptions for calls, voicemails, or both. Save Changes: Click Save to apply your settings. Viewing transcriptions Once transcriptions are enabled, they will appear within the corresponding ticket. This integration allows ...
... to help you migrate from a different provider, please fill out this form: Help Center Migration Steps 1. Navigate to Settings -> Channels -> Help Center. 2. Click on Create Help Center in the top right or, if you're doing this from an ...
... (you still have the option to manually link the external Help Center) Steps Embed the Help Center 1. Go to Settings -> Channels -> Help Center -> your Help Center -> Publish & Track. 2. Select one of the 3 options for sharing the ...
... order's note You can also create Shopify gift cards that can be included in Macros. Recharge Actions You have access to these Recharge Actions that can be added to your Macros: Cancel their last subscription Activate their last subscription Refund the latest charge Refund the latest order
... Aircall would be tagged with Aircall. The other parts of the Rule will never work because they'll be checked only if the ticket channel is Aircall, and then, logically, will fail as one ticket can't have multiple channels. So, to create a ...
... , specific line items, and their costs). The information sync is continuous - whenever an order or a customer profile is created or changed in WooCommerce, it's immediately updated in Gorgias as well. This ensures you always have the right information, without switching back ...
