... subject. Our Contact Form uses reCAPTCHA, Google security service that protects your websites from fraud and abuse. Steps 1. Go to Settings -> Channels -> Contact Form -> Forms -> your Contact Form -> Publish. 2. Under Replace email links, click Replace Links ...
... Gorgias account. 5. Authorize the app. The new Gorgias integration can be seen under Integrated Accounts and you can click on the Account ID to change or edit the integration to suit your needs. From Account ID -> Gorgias -> Settings, you can enable/disable or ...
... handle it later, you can mark a ticket it as unread and it'll be as if you never opened it. When you change the status of a ticket between read and unread, it does not affect how other agents see the ticket in their inboxes. It ...
... logs: RMA created RMA submitted These are the actions that create an update (ticket) in Gorgias: Approving or rejecting an RMA Charged fees invoice sent and paid events are updated Marking an RMA as shipment received Validating all items Releasing an exchange Issuing store credit or ...
... select Webhook. 5. Under URL add the following: https://yoursubdomain.gorgias.com/api/tickets (please make sure to change yoursubdomain to your actual Gorgias subdomain). 6. Under Headers add the following: Key: Authorization, for the Value go to your ...
... but won't be able to reply. Register your number You can check out the registration best practices by Twilio, but all necessary charges and registration fees will be covered by Gorgias. If you don't use SMS, you don't have to register when ...
... the ticket view option to automatically create a View matching the Rule. 5. After you click on Install Rule, you'll have a chance to review the setup. 6. Once you click on Update Rule, you'll find it installed under Rules where you can also ...
... of Active - Low quality), it'll automatically be paused. There will be an error message noting that and giving you a chance to review and modify it. The first time the template gets paused, it will be for 3 hours In the second instance of ...
