529 Results for "chat"
Connect a store to Gorgias: Shopify
... corner. In the menu, locate Workspace, then select Store. Search for and select the store you'd like to manage. Click the Channels tab. Select a channel from the list. Use the side panel to set up the channel, then click Save Changes. What to expect ...
Optimize your knowledge for AI Agent
... Agent might not answer the same way every time. Keep policies consistent across guidance, help center articles, and synced content. When a policy changes, update it everywhere it appears. Consolidate overlapping content. If several pieces cover the same topic, merge them into one source of truth ...
Learnings from Help Center reporting
... if you filter your results to 1 month, the from value will show the data for the previous month. You can also see the change in percentages. You can also cross-reference this data with your Support Performance Overview - if the number of article views is decreasing ...
VoyageSMS
... below: 7. For the email field, please use your default email in Gorgias, to get it, go to Settings -> Channels -> Email. Find an email on the list that ends with @emails.gorgias.com or @email.gorgias.com and paste it ...
Use intents and sentiments to prioritize and route tickets
... Return/Status) Return/Request Requests to return a received product Return/Status Requests a status update on a return Shipping/Change Requests to change shipping information Shipping/Delivery-Issue Notifies of an error with a package Shipping/Policy Asks for shipping information ...
Marketplaces by Juble.io
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. The Marketplaces app by Juble.io is a powerful integration solution that brings the functionality of multiple marketplaces right into your Gorgias ...
Yotpo
Yotpo is a user-generated content tool for merchants, including customer reviews, visual marketing, loyalty, and referrals. This feature is only available if you're on the Yotpo Premium plan. With the integration, you can: See the customer's Yotpo status ...
Show LoyaltyLion points balance via Flows
You can create a Flow with HTTP request that will automatically show LoyaltyLion points to your customer upon their request. Steps 1. You can start the Flow with the Trigger button How many loyalty points do I have?: 2. For the second step select Customer login option - ...
