... case: Automatically tag questions that come through social media channels. Example: Negative Use case: Automatically tag tickets that come through social media channels that are negative. Example: Positive Use case: Automatically tag tickets that come through social media channels that are positive. Example: Neutral ...
... Use the Enable call forwarding toggle to turn on call forwarding Enter the phone number you want to forward calls to from Gorgias Select Save Changes to finish If you want to forward an agent's incoming calls to an external phone number, there can't be ...
... now or I will sue you." urgent The customer shows impatience (multiple unsuccessful contacts) or mentions an urgent need (cancel or change an order before it ships, etc.). Example: "Ordered the wrong item. Need to cancel ASAP!" offensive The message ...
... at the top right of the page. 7. Simply drag and drop Stamped.io to the right sidebar: 8. Click on the 'Save Changes' button. Moving forward when you open a ticket for a customer, the list of reviews written by the customer will be shown ...
... store. That way, the AI can make appropriate article recommendations based on the email tickets that your specific store receives. Steps Navigate to Settings → Channels -> Help Center -> Articles. Click on Create Help Center in the upper right corner. The wizard will first walk you through ...
... so that they can be easily distinguished from local numbers. Mobile numbers are not available for every country. Toll-free numbers are free of charge to call from the caller's side. The receiving party pays charges on behalf of their customer to receive calls. Toll-free ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. With Fera, you can easily collect and display product reviews, photos, and videos. Fera makes it easy to showcase ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Okendo is a customer marketing app that enables your customers to leave high-quality reviews on your website and build a ...
