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Templates for one-step Flows

... can track it using the order tracking number sent in your confirmation email. Can I cancel or change my order? You can cancel or change your order within [time. Example: 24 hours] of placing it. If you want to cancel or change your order, you ...

Prestashop by BlueAnt

... first time you are installing this module in your store and you are reinstalling it, you need to be aware that if you have changed the texts of the MACROS in your Gorgias account, you should make a backup as this new installation will delete the previous macros ...

Quick Responses 101 (Retired Feature)

... Contact Form or Help Center? This is a current limitation, but there is a simple workaround that will allow you to automate more channels - you can turn all your Quick Responses into one-step Flows. Simply follow the steps below. Related Articles Create a Quick Response ...

Voice Overview Report

... you find adequate. Call Volume This section provides an overview of the total number of calls for the selected time frame. You can track the change compared to the same number of days that you selected, both in numbers and percentages. Total Calls - the total number of inbound ...

Use A/B split tests to create effective campaign messaging

... as a new, standalone campaign Best practices for A/B testing Test a single variable → for clear results, focus on testing one change to your campaigns at a time. This way you can attribute changes in performance to the specific variable that you’re testing. Define ...

Default scenarios

... issue for shipped orders - the options allow the customer to indicate they forgot to apply a discount code, they'd like to change their shipping address, change the delivery date, the order has been stuck in transit, the order is past its expected delivery ...

Zapier

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Zapier is an easy way for non-technical users to create integrations between web applications without coding. You can use Zapier ...

Ply

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Ply lets you build custom features into your apps, without code using the Chrome extension - add a button, design ...