555 Results for "chat"
Trustpilot
... com and the side widget containing review data won't be displayed inside the ticket. Trustpilot tickets are created in Gorgias via the email channel - check if you have any Rules that would trigger an auto-response to email tickets and exclude Trustpilot from them. Every review ...
Create Actions: use advanced options to build custom Actions for AI Agent
... if you enable the advanced editor (for a new or existing Action), you cannot return to using the basic editor to make changes to the Action. Go to AI Agent from the main menu, then select Support Actions If you have more than 1 Shopify store ...
Add new users
... approved email domains ON. 3. Enter the email domains you want to allow in the box below - one domain per line. 4. Click Save changes. 5. Share the blue link above the toggle with users you wish to add to the account so they can join by visiting it ...
ReturnLogic
... , locate the integration, and drag it to the sidebar. 3. Click on the widget cogwheel next to Data to edit the widget to change the name and color, and add the ReturnLogic link: Title: {{orderName}} : {{workflowStatus}} ...
HubSpot HTTP Integration
... s ticket, update it (you can add and remove a Tag from the ticket to force an update), and click on the cog in the upper right corner to edit widgets. 10. Select what data you want to see in the widget and click Save Changes.
Guide to Gorgias Voice
... the Voice page in your helpdesk. From your helpdesk, click the Settings icon in the bottom-left corner. In the menu, locate Channels, then select Voice. Select an existing integration from the list, or click Add Voice Integration. What to expect from Voice Billing Gorgias ...
CloudTalk
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Streamline communication between you and your customers by integrating CloudTalk with Gorgias: Call your customers and prospects with a single click ...
Auto-Tag common Rule templates
These Rules will automatically tag tickets. General Primary Categories Use case: Automatically tag tickets based on their topic. Example: VIP customers Use case: Automatically tag tickets based on their topic. This Rule uses Shopify data to determine if a customer meets your VIP criteria. This is automatically ...
