529 Results for "chat"
Help Center tracking
... one for Google Analytics or Google Tag Manager. The script/pixel should look something like this:Steps 1. Go to Settings -> Channels -> Help Center -> the Help Center you'd like to track -> Customization. 2. Under the section Extra HTML ...
How Shopping Assistant uses discounts
... to decide when a shopper's behavior warrants a discount. You choose the discount amount Shopping Assistant can offer as a fixed percentage. To change your discount strategy, go to AI Agent > Shopping Assistant > Strategy. You can choose from 4 options: StrategyWhen discount codes are ...
Google Email FAQs
... Gmail These Tags are synced directly from Google and are not related to Rules in Gorgias. You can easily disable this option by accessing Settings → Channels → Email → your Gmail account and toggle this feature off. Does Gmail pull in attachments? Which formats are supported? Yes - PDF, ...
Medallia (Stella Connect)
... add x-api-key with the value of the Stella API key, test or live Request Body: JSON Template { "channel": "{{ticket.channel}}", "meta": "{{ticket.meta}}", ...
Gorgias Analytics: Insights reports
... using values outside the top 10 are grouped into an "Outside of Top used" category. Trend: how the top 10 values have changed over the selected timeframe, grouped by the date each value was applied to a ticket. Use this chart to spot shifts in how ...
RingCentral
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. You can use Zapier to create tickets in Gorgias when a customer calls you on RingCentral. We recommend setting up 3 Zaps ...
Manage spam detection for Gorgias Voice
Spam and robocalls are a common disruption faced by teams with a customer service phone line. To help reduce time spent answering spam calls and direct more attention to your customers, you can enable spam detection on your Gorgias Voice integrations. When spam detection is enabled, potential spam ...
CloudTalk
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Streamline communication between you and your customers by integrating CloudTalk with Gorgias: Call your customers and prospects with a single click ...
