555 Results for "chat"
Retently
... }}", "assignee_email": "{{ticket.assignee_user.email}}", "ticket_channel": "{{ticket.channel}}", "ticket_subject": "{{ticket.subject}} ...
Enable transcription for Gorgias Voice integrations
... Channels, then select Voice. From the Integrations tab, select the integration you’d like to enable recording on. From your integration’s General tab, scroll to Call transcription. Click the toggles next to Call recording and Voicemail to enable or disable transcription. Click Save Changes.
Control which products AI Agent recommends to shoppers
... category of products by selecting tags, vendors or collections. Select the products, tags vendors or collections that you want to promote. Click Save Changes to finish. Note:AI Agent may still recommend products that you haven't promoted when the product is more relevant to the ...
Onboard AI Agent with knowledge sources
... use the dropdown menu to select a store Select Knowledge under the Train section Use the dropdown menu to select a Help Center Select Save Changes to finish Don’t have a Help Center yet? Use our Help Center Templates and AI article generation to get started. Or ...
Annex Cloud
... icon in the top right corner and locate the Annex Cloud widget, then drag the widget to the customer’s sidebar: 4. Change the Create data and Opt-in date fields type to Date then click Submit. 5. Click Save Changes. For the data to be ...
Gravite
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Gravite.io revolutionizes the way companies manage and analyze their customer support tickets. Through its integration with Gorgias, tickets automatically flow ...
Add a phone number to Gorgias
With the Gorgias Voice and Gorgias SMS add-ons, you can add a phone number to Gorgias to contact your customers by phone, SMS, or WhatsApp message. You can create or request a new phone number in Gorgias, or if you have an existing phone ...
Help Center tracking
You can track your Help Center searches by using a tracking tool such as Google Analytics or Google Tag Manager to add a script or a pixel to your Help Center - any tracking tools following the same principle will work as well. You need to add tracking to each ...
