529 Results for "chat"
CraftCX
... to help train their AI Agent, improve or fix the context they provide it, and see how your AI Agent's performance changes as you make changes to the Agent. For this reason, displaying these results to Support Agents is typically of low value. The ‘ ...
Search in Gorgias
... can use Advanced Search to filter your results by the following attributes: AI Agent feedback Assignee team Assignee user Auto QA Score CSAT Score Channel Closed Created Customer Customer field Integration Language Last message Last received message Priority Snooze Status Store Tags Ticket field Updated Once you select an ...
Manage existing content for AI Agent
... the In use by AI Agent toggle to enable or disable it. You can also enable or disable multiple pieces of content at once. Make changes to articles or guidance If you need to make changes to existing help center articles or guidance, you can update them directly from ...
Knowledge explained
... manage existing content for AI Agent. Turn content on or off for AI Agent. See enable or disable content for AI Agent. Draft and test changes to guidance and help center articles before they go live. See preview AI Agent responses with test conversations. Restore a previous version of an ...
Create guidance to give AI Agent knowledge about your business
... your AI Agent settings. You can have up to 100 guidance enabled at a time per store, each with a 30,000-character limit. Although AI Agent can read and understand multiple languages, we recommend writing guidance in English for the best results. Click the dropdown ...
Narvar Returns & Exchanges
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Narvar is a cloud-based post-purchase customer experience platform that enables businesses to track orders, streamline returns and ...
Add email to Klaviyo via Flows
You can create a Flow with HTTP request that will automatically create a Klaviyo profile for your customer as soon as they leave their name and email address. You can then manage how the profile will be added to lists and segments through Klaviyo settings. Steps 1. You can start ...
Custom HTTP Widgets
You can create custom HTTP widgets to show information from your custom HTTP integrations in the sidebar, under your customers' profiles. With custom action buttons and links, you can update data in another tool directly from inside Gorgias or navigate to a specific webpage from the widget ...
