... issue for shipped orders - the options allow the customer to indicate they forgot to apply a discount code, they'd like to change their shipping address, change the delivery date, the order has been stuck in transit, the order is past its expected delivery ...
... }tickets Data Pass-Through?: False Data: copy and paste the code below after updating it with your details { "channel": "email", "via": "api", "messages": [ { "channel": ...
... -> Add Connections. 6. Find Gorgias on the list and enter your Gorgias subdomain. 7. Authorize your account and you'll have the chance to choose your Gorgias account when creating Ply modals and flows. Example use cases Sending a ticket to a Slack channel/user via ...
... }}", "assignee_email": "{{ticket.assignee_user.email}}", "ticket_channel": "{{ticket.channel}}", "ticket_subject": "{{ticket.subject}} ...
... icon in the top right corner and locate the Annex Cloud widget, then drag the widget to the customer’s sidebar: 4. Change the Create data and Opt-in date fields type to Date then click Submit. 5. Click Save Changes. For the data to be ...
Email Domain Verification is crucial for ensuring the security and trustworthiness of digital communication. It plays a vital role in preventing various cyber threats and building confidence among users. Here's a breakdown of its importance: Security and Trust - email domain verification is essential to prevent spoofing ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Gravite.io revolutionizes the way companies manage and analyze their customer support tickets. Through its integration with Gorgias, tickets automatically flow ...
You can track your Help Center searches by using a tracking tool such as Google Analytics or Google Tag Manager to add a script or a pixel to your Help Center - any tracking tools following the same principle will work as well. You need to add tracking to each ...
