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Audit log

... was sent to one of the users User logged in - a user logged in User logged out - a user logged out User password changed - a password was changed User password reset - a password reset was requested User updated - a user has been updated (changed ...

Awtomic Subscriptions

... -tagged upon creation. If a new customer is created, the ticket will be tagged with a "new" tag: A status change will create a ticket as well: You can also use the widget actions in Gorgias, such as Skip Next Order, which ...

KrispCall

... : Workflow Settings Make sure to enable call logging: Connected Numbers Log phone calls for these numbers. The list of available numbers in the channel will be automatically selected when the integration is done for the first time. If the user purchases the number after integrating, they need ...

Search

... ticket as well - in the right sidebar, above the ticket's current customer. We're searching across multiple fields and different channels for a customer: name, surname, email, phone number, etc. The results are sorted by relevancy - if the search ...

Narvar Returns & Exchanges

... type X-NARVAR-SHOP-DOMAIN in the Key section and paste your store URL in the Value field, then click Save changes. Activation Before data can flow between the Narvar Returns & Exchanges app and Gorgias, you’ll need to activate the integration by ...

Add email to Klaviyo via Flows

... if needed. Alternatively, you can change it to End interaction so the customer will have to leave the Flow to ask for further assistance. 11. Once you're satisfied with your added steps, click Publish and the Flow will be live on any of your connected channels.

Custom HTTP Widgets

You can create custom HTTP widgets to show information from your custom HTTP integrations in the sidebar, under your customers' profiles. With custom action buttons and links, you can update data in another tool directly from inside Gorgias or navigate to a specific webpage from the widget ...

Hive

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Hive allows you to track and manage your Hive shipments directly in Gorgias. It empowers Direct-to-Consumer (D2C ...