555 Results for "chat"
Voice FAQs
... to check if your connection is stable enough. Do my customers receive any costs from calls? No, your customers won't be charged outside of the standard calling rates they already receive from their phone provider. Toll-free phone numbers incur no charges at all for ...
Marketplaces by Juble.io
... has data on one of the marketplaces that you have on Juble.io messages you, their Ticket will appear in Gorgias as an API channel Ticket, and the Ticket Widget will show you their data from Juble.io as shown in this screenshot example: Steps 1. If ...
Why your email couldn't be delivered
... the address Spaces before or after an address Spelling errors Search for a different way to contact your recipient (for example, a social channel like LinkedIn). If possible, ask the recipient to confirm their email address. Your message was rejected or blocked by the recipient’ ...
Yotpo
Yotpo is a user-generated content tool for merchants including customer reviews, visual marketing, loyalty, and referrals. This feature is only available if you're on the Yotpo Premium plan. With the integration, you can: See the customer's Yotpo status Review ...
Coach AI Agent and give feedback to improve its responses
You can coach AI Agent by giving feedback on the tickets it answers. Your feedback helps AI Agent select the right knowledge sources to answer customer inquiries, and improves its ability to respond to similar questions in the future. Giving feedback also helps you troubleshoot AI Agent’s ...
Show LoyaltyLion points balance via Flows
You can create a Flow with HTTP request that will automatically show LoyaltyLion points to your customer upon their request. Steps 1. You can start the Flow with the Trigger button How many loyalty points do I have?: 2. For the second step select Customer login option - ...
Domain verification FAQ and troubleshooting
If you’re in the process of verifying your email domain and find yourself stuck, read on for frequently asked questions and troubleshooting tips. FAQ I already verified my email in another 3rd party app (Klaviyo, Omnisend, etc). Do I need to do it ...
Create and edit Ticket Fields
Ticket Fields are customizable properties that allow CX teams to collect and organize information about tickets. Agents fill in ticket fields before closing a ticket, so you can continuously collect data about your conversations with customers. Ticket Fields can be mandatory, requiring an agent to populate a field ...
