529 Results for "chat"
Outlook (Microsoft 365) Email FAQs
... _access. 6. Under User select User.Read. 7. Under Mail select Mail.ReadWrite and Mail.Send. 8. Click on Add permissions to save the changes. 9. Go to page Enterprise applications → Consent and permissions → User consent settings. 10. Under User consent for applications select the option Allow user consent ...
Import and export Macros
... id=45 doesn't exist in your Gorgias account so the third line will be skipped by the importer. If you export Macros from Gorgias, edit them, and import them back, the Macro Actions related to the Macros won't be affected by these changes.
Create a new skill for AI Agent
... training a new team member. In the Instructions field of the skill editor, write your steps (up to a 30,000-character limit). We recommend structuring your instructions using a WHEN, IF, THEN model — a branching, logic-based recipe AI Agent ...
Create and manage customer fields
... list to reorder it. Edit customer fields You can always edit the Name and Description of an existing customer field. You can also add or change dropdown values on dropdown type fields, however you can’t change the field type. Instead, archive the customer field and create ...
Help Center templates
We're providing six general templates in your helpdesk that can get your Help Center assembled and organized quickly - just make sure you review them and add specific data related to your business before publishing them. You can download some layout templates in .csv format here. They' ...
Simplesat
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Simplesat provides add-ons for CSAT, CES, NPS, & 5-star feedback! Add CSAT, CES ...
Sign in to Gorgias
You can sign into Gorgias using your email address and password or with SSO. If you’ve enabled two-factor authentication (2FA), you’ll also need a six-digit code from an authenticator app to complete your sign-in. Sign in with ...
Email: Connect your email and set up automatic forwarding
When you create a new Gorgias helpdesk, we automatically generate a base email address that you can use to send and receive mail from Gorgias. If you’d prefer to send email with your company’s email address while using Gorgias, you can connect your email ...
