... Use the “Last Updated” column to review older instructions. Is the Guidance still relevant? Have your store's policies or procedures changed since the Guidance was written? Still not sure what to write? Use the following table for inspiration. While it’s not ...
... application/json { "subject": "Call from {from phone number from zap step 1} just ended", "channel": "phone", "via": "helpdesk", "messages": [ { "public": ...
... -> Facebook, Messenger & Instagram -> your Facebook integration. 2. Check the Posts, comments and ad comments option. 3. Click Save Changes. Tickets created for Facebook ad comments will be under the Facebook Comment channel. Private replies via Messenger Private Replies is a Facebook feature that ...
... below: 7. For the email field, please use your default email in Gorgias, to get it, go to Settings -> Channels -> Email. Find an email on the list that ends with @emails.gorgias.com or @email.gorgias.com and paste it ...
Having an informative Help Center greatly improves customer experience and contributes to time and cost savings. It enables shoppers to find consistent information on your products and services 24/7 and helps build trust and brand recognition - it can even attract new customers by improving the visibility of ...
The TikTok Shop harnesses TikTok's algorithm to customize product recommendations according to user preferences and behavior, heightening the likelihood of successful conversions. With functionalities such as shoppable ads, product showcases, and collaborations with creators, the implementation of a native checkout system can enhance conversion ...
Can we mute phone call notifications without declining the call? Not currently. How do I transfer a call from one agent to another? You can use the Transfer Call button within the ticket to select another agent to pass the call to. How long can the greeting message ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. The Marketplaces app by Juble.io is a powerful integration solution that brings the functionality of multiple marketplaces right into your Gorgias ...
