549 Results for "chat"
TikTok Shop
... excluding the handling of direct messages (DMs) and comments. The integration works only with US-based TikTok shops. You can't change your TikTok Shop customer service status using this integration. It's not possible to see the shopper's TikTok purchase history. You ...
Marketplaces by Juble.io
... has data on one of the marketplaces that you have on Juble.io messages you, their Ticket will appear in Gorgias as an API channel Ticket, and the Ticket Widget will show you their data from Juble.io as shown in this screenshot example: Steps 1. If ...
Why your email couldn't be delivered
... the address Spaces before or after an address Spelling errors Search for a different way to contact your recipient (for example, a social channel like LinkedIn). If possible, ask the recipient to confirm their email address. Your message was rejected or blocked by the recipient’ ...
Yotpo
... you don't, please retry steps 1-4. Gorgias will provide your Yotpo account with a long default name which you can change by changing the text in the text input under the Integration name and selecting Update integration. Yotpo Tickets First, enable Yotpo tickets by ...
Coach AI Agent and give feedback to improve its responses
... should not have offered discount”. Note: this rating is sent to Gorgias to monitor the effectiveness of AI Agent. It does not immediately change the way AI Agent behaves in conversations with your customers. Review knowledge sources used Under Review sources used in the AI Feedback tab, ...
Show LoyaltyLion points balance via Flows
You can create a Flow with HTTP request that will automatically show LoyaltyLion points to your customer upon their request. Steps 1. You can start the Flow with the Trigger button How many loyalty points do I have?: 2. For the second step select Customer login option - ...
Help Center Statistics
This report enables you to optimize content, explore popular queries and search trends, amplify shoppers' experience, and make informed, data-driven decisions. Navigate to Statistics -> Support Performance -> Help Center and pick a time period. It'll be automatically set ...
Domain verification FAQ and troubleshooting
If you’re in the process of verifying your email domain and find yourself stuck, read on for frequently asked questions and troubleshooting tips. FAQ I already verified my email in another 3rd party app (Klaviyo, Omnisend, etc). Do I need to do it ...
