... Gmail These Tags are synced directly from Google and are not related to Rules in Gorgias. You can easily disable this option by accessing Settings → Channels → Email → your Gmail account and toggle this feature off. Does Gmail pull in attachments? Which formats are supported? Yes - PDF, ...
... add x-api-key with the value of the Stella API key, test or live Request Body: JSON Template { "channel": "{{ticket.channel}}", "meta": "{{ticket.meta}}", ...
... Use the “Last Updated” column to review older instructions. Is the Guidance still relevant? Have your store's policies or procedures changed since the Guidance was written? Still not sure what to write? Use the following table for inspiration. While it’s not ...
... application/json { "subject": "Call from {from phone number from zap step 1} just ended", "channel": "phone", "via": "helpdesk", "messages": [ { "public": ...
Facebook comments Once you integrate your Facebook business page with Gorgias, you'll be able to manage and reply to your shopper's Facebook comments from inside your Gorgias dashboard. If you activate Facebook comments on the Facebook integration page, it'll create a ticket ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Voyage is an SMS marketing and text messaging platform for e-commerce businesses, that allows shoppers to open support tickets ...
Having an informative Help Center greatly improves customer experience and contributes to time and cost savings. It enables shoppers to find consistent information on your products and services 24/7 and helps build trust and brand recognition - it can even attract new customers by improving the visibility of ...
The TikTok Shop harnesses TikTok's algorithm to customize product recommendations according to user preferences and behavior, heightening the likelihood of successful conversions. With functionalities such as shoppable ads, product showcases, and collaborations with creators, the implementation of a native checkout system can enhance conversion ...
