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Live Statistics 101

This feature provides transparency on the team's daily activity: the current workload of your agents, how long they've been online, and their current status (online or offline). You'll need to refresh the page to get the latest data feed ...

Live Statistics Overview

In the page header, you'll find the total number of agents online, agents offline, total assigned open tickets, and total unassigned open tickets. Feel free to use the filters in the upper right-hand corner to narrow down the data range that you ...

Triple Whale

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Triple Whale brings the metrics that matter most into one easy-to-use dashboard, giving you the real- ...

Rivo

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Rivo is a Shopify marketing platform built for loyalty-driven brands. With the Rivo integration, you can make the most ...

Judge.me Product Reviews

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Judge.me is a fast-loading, fully customizable review app, available in 37 languages. You can schedule automatic emails ...

Parcel Panel

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Parcel Panel post-purchase solution is specially designed for millions of Shopify & WooCommerce DTC brands, reducing your after- ...

Linnworks

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Linnworks is a software-as-a-service commerce platform that puts commerce control at the center of your business ...

AfterShip Returns Center

This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. AfterShip Returns Center is a returns management portal ensuring a good post-purchase experience. It helps you build brand loyalty and ...