... automation rate lower compared to the previous Automate report? Compared to our previous statistics report, the way the automation rate is calculated has changed. Previously, we were calculating automated interactions as a % of interactions started through Automate. We've changed this to make sure the ...
... close them. WhatsApp Business Account customization Your WhatsApp Business Account Integration information is managed through the Facebook Business Manager Settings - you can't change any of this information through Gorgias settings. 1. Visit Facebook Business Manager’s Whatsapp Settings Console and select Overview in the nav bar ...
ShipBob is a third-party logistics (3PL) provider that allows you to manage fulfillment, inventory and shipping for your online store. When you set up an Action for ShipBob in Gorgias, AI Agent can fully resolve requests from your shoppers who want to know about ...
When you set up this Action in Gorgias, AI Agent can fully resolve requests from shoppers who inquire about the status of an order they returned. You will need an active Loop account and access to your Loop account’s API key. AI Agent can confirm whether the ...
When you set up this Action in Gorgias, AI Agent can fully resolve requests from shoppers who need to return or exchange an order through Loop Returns. You will need an active Loop account and access to your Loop account’s API key. You can use this Action ...
Voice Statistics provides a closer examination of the call volume, team performance, individual accomplishments, as well as customer experience that callers get when getting in touch with your brand. If you navigate to Statistics -> Voice, you can see two reports: Overview: provides ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider - it allows startups and ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. From shipping, tracking and package protection, to returns and cross-border. Swap Returns has you covered. Let us turn ...
