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20 Results for "chat"

Gorgias Convert 101

... Will Convert slow down the website's performance? Convert has a minimal impact on your website loading speed. It's triggered via Chat, so the impact will depend on how your Chat integration was installed. If you installed your chat through 1-click installation, ...

Billable tickets, Automated interactions, Convert Campaigns

... a customer, this will be considered a billable ticket, even if the customer doesn't respond. If a customer interacts with a Chat campaign and sends a message through it, this'll also be considered a billable ticket, even if the agent doesn' ...

Rebuy

... the customer shopping journey and drive greater LTV by leveraging one of the highest engaged and underutilized marketing channels on your storefront, the support chat. Benefit from Continuously Optimized Recommendations: Let Rebuy do the hard work for you! Intelligent recommendations mean the products we surface to your ...

Helpdesk pricing

... you use within your e-commerce store. For example, if you have 2 Shopify stores integrated into Gorgias and each store is utilizing Chat, a support email address, and each has a social media account integrated, then this would mean you have a total of ...

Create winning Convert campaigns

... over 75% of total traffic, it's crucial to optimize campaigns for mobile users. Push for campaigns to be displayed while the Chat is hidden. This ensures maximum visibility and allows users to engage with your campaigns regardless of their interaction with the Chat feature. Foster more ...

Email integration FAQs

What's the difference between a standalone address, alias, and group/shared? A standalone address is a single email you use to send, receive, and log into your email. They'll have one inbox and emails can be received and sent from ...

Billing & usage page

If you downgrade your plan, it'll take effect at the end of your current billing cycle, as shown on the warning label. If any changes are scheduled, there will also be a banner describing them on your Billing page. Once you have an account with ...

Customize Help Center appearance

Under the Appearance tab, you can customize your branding, theme, layout, and banner. Additionally, we'll show you how you can tailor your categories. You can change and update these settings at any time, even after your Help Center is already published. Branding ...