... study your content and Gorgias tickets to learn your brand's voice and policies. Then, using GPT, it handles both chat and email conversations in Gorgias as the always-on agent. Why PerfectBot is the ultimate AI agent for Gorgias: ⚡ Designed for Gorgias. PerfectBot ...
... AI. Yuma capabilities Yuma utilizes an advanced AI system (OpenAI GPT-4 and more) Yuma handles all text-based channels: email, chat, contact form, Instagram DM, Facebook Messenger, and Help Center, and WhatsApp. Built for E-commerce & ...
... ticket? Billable tickets Your base Helpdesk subscription is charged according to the number of billable tickets you use. A ticket that you receive through Email, Chat or another integrated channel is considered billable if a human agent, a Rule or AI Agent responds to the customer. Additional ...
... to your loyalty program to your subscription platform and more – for powerful multichannel reporting that drives growth. Evaluate your customer support performance by channel – including email, Chat, and messenger – and identify areas of opportunity. Segment your customers by support activity, blended with other KPIs and buying behavior ...
... ticket is closed by default. 2. Choose the channels for which the survey will be sent.3. Customize your message - you can use the offered variables to personalize it further. Disable Untick the Chat and Email options under Send survey email for following channels and click the Save button.
... returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Generate shipping labels and offer order tracking & notifications for every shipment to provide a complete end-to-end post- ...
... customer messages to find possible automation and helps you configure AI to bring automation and efficiency to your support operations. Auto-reply via Gorgias Email Tickets according to common scenarios, with granular control over when auto-replies get sent, and when drafts are suggested to your ...
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. Argoid uses artificial intelligence to identify the preferences of each customer and outperforms rudimentary and rules-based product recommendations by 10X ...
