296 Results for "email"
How to test automation features without creating billable tickets
... Flows, Order Management or Article recommendations) Select the Channels tab Open the Currently viewing dropdown menu to select a Channel (Chat, Email, Contact Form) Select Test to review your automated workflow on the chosen channel If you have more than one ecommerce store connected ...
HubSpot HTTP Integration
... the triggers. 5. Copy this URL into the URL field: https://api.hubapi.com/contacts/v1/contact/email/{{ticket.customer.email}}/profile 6. Set HTTP Method to GET. 7. Set Response content type to application/ ...
AI Agent Actions: Loop Subscriptions
... be charged for the skipped order. If the shopper has a single subscription in Loop, AI Agent processes the request and sends a confirmation email to the shopper. Cancel subscription → this Action allows AI Agent to cancel a shopper’s existing subscription. AI Agent collects the reason for ...
Rule Glossary: IF, AND, OR, and ELSE
... either tagged as test-1 or not-test - depending on the sender email and the message body. If we put message sender email is [email protected] AND message body is test THEN add tag test-1 ELSE message sender email is support@gorgias ...
Help Center templates
... t aligned with your business policy. To personalize the article, add within how many days the returns need to be initiated, your business email and/or phone number, the return location if returns are done by email, and the cost of the return label. How ...
Review customer history in Gorgias
... by the contact email address provided by your customer. Sometimes, a customer might reach out from a channel that doesn’t require an email address (like Instagram DMs), or from a different email address than they’ve used previously. If you’d like ...
Internal Notes
... note and click Send. If the user isn't selected from the dropdown, they won't be mentioned. Create internal notes by email You can create an internal note inside the ticket by simply replying to the mention email notification. Internal notes emails with a mention can ...
Amphora
... in Amphora): You will also be able to see the products from the connected Shopify store: Note that if the Gorgias agent doesn’t have the same email address in Amphora as well, this default email will show instead -> [email protected].
