297 Results for "email"
Automate return request emails (deprecated)
... , 2026. After this date, the feature will stop working. Brands with Shopify stores should use AI Agent to automate responses instead. The Return Email Autoresponder Rule template will automate emails with the return/request intent with a return provider integration so, you'll be able ...
Article Recommendation in Email (deprecated)
... is supported on Shopify, BigCommerce and Magento stores Steps You can use the Article Recommendation rule to help your shoppers who contact you over email find answers to their questions with content from your Gorgias Help Center. This Rules allows you to automatically reply to inbound email tickets by ...
Auto-close Spam emails
... related emails, closing and tagging them so that they're sorted into appropriate Views. You can further modify the Rule by adjusting the Email exclusion list and the Always apply list to determine which email addresses this Rule should handle and which it shouldn't. This Rule ...
Verify your domain to send email from Gorgias
To send email from Gorgias using an external email address, first connect an external email address, then follow the steps in this article to verify your email domain. Verifying your domain reduces bounce rates, prevents emails from landing in Spam, and ensures your email address is ...
Outlook (Microsoft 365) Email FAQs
... of a browser or desktop mail client used to access email. Outlook.com is a service Microsoft provides directly to consumers, which gives free email hosting (addresses will end in @outlook.com or @hotmail.com). How does Microsoft provide email? Microsoft distributes its email ...
Link to your Help Center in your Shopify site menus and emails
... confirmation Select Edit code Edit the HTML of your email to add a link to your Help Center or FAQs For example, if your email template says in the footer “If you have any questions, reply to this email or contact us at [email protected] ...
Handle tickets in Gorgias
Every customer conversation in Gorgias lives in a ticket. When a customer reaches out with a support inquiry, Gorgias creates a ticket and routes it to your team, regardless of which channel the request originated from. This guide walks through the full workflow for handling a ticket: ...
Transfer Gorgias account ownership
The account owner is the person who created the Gorgias helpdesk, identified by the email address used at sign-up. You can't delete or change the account owner's role until ownership has been transferred to another user. There can only be one account owner ...
