297 Results for "email"
Set up and go live with AI Agent
... , chat or SMS channels where you want it to respond to shoppers. Enable AI Agent on Email When you connect AI Agent to an email address, it monitors the connected inbox for tickets and responds to shoppers from the same email address. AI Agent also responds to email ...
Manage stores in Gorgias
When you connect Shopify, BigCommerce, or Magento 2 stores to Gorgias, you bring data from your ecommerce platform into your helpdesk for your agents to use while handling customer tickets. You can manage your connected stores and the channels associated with them from the store management page ...
Veeqo App
This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. You can connect Veeqo to Gorgias to see order and shipment details in Gorgias. When you receive a customer email in Gorgias ...
AI Agent explained
... sales and support channels. You can turn on AI Agent on Email, Chat and SMS, with more channels to come. AI Agent on Email AI Agent provides immediate, accurate responses to customers over email while filtering out spam and other illegitimate inquiries. AI Agent pulls relevant information ...
Export tickets from Gorgias
... list of fields Ticket fields statistics over time Help Center Article title Article URL Article content SEO metadata Agent and customer details Agent details: Email Role Bio ID Customer details: Name Email Customer notes Integrations Integration name and ID Integration address (for email-type integrations) ...
Contact methods in the Help Center
You can add contact cards for Email/Contact Form, Chat, and Phone support and enable the Chat widget on your Help Center page. The description next to these is customizable. Steps Enable the Chat widget 1. Navigate to Settings -> Channels -> Help Center - ...
Sign in to Gorgias
You can sign into Gorgias using your email address and password or with SSO. If you’ve enabled two-factor authentication (2FA), you’ll also need a six-digit code from an authenticator app to complete your sign-in. Sign in with ...
Domain verification FAQ and troubleshooting
If you’re in the process of verifying your email domain and find yourself stuck, read on for frequently asked questions and troubleshooting tips. FAQ I already verified my email in another 3rd party app (Klaviyo, Omnisend, etc). Do I need to do it ...
