This integration was built by our partners and the wait time in case of any technical issues might be a bit longer than for a regular support request. You can connect Veeqo to Gorgias to see order and shipment details in Gorgias. When you receive a customer email in Gorgias ...
... and configure AI Agent to respond to and resolve customer emails. One limitation to be aware of: each store must have its own unique email. AI Agent uses an email address to respond to customers. But it also uses this same email to identify which Shopify store to interact ...
... without editing or removing the thread, all the messages in the entire ticket thread will be visible to the customer. Edit reply threads for Email tickets You can edit reply threads when forwarding or responding to emails - go to an Email ticket and click the three dots button ...
... , order/damaged, order/wrong, other/question, subscription/cancel, and discount/request intents. Send tracking information email Detects emails related to order status or tracking, replies with tracking links for the shopper’s last 3 orders, and auto ...
You can add contact cards for Email/Contact Form, Chat, and Phone support and enable the Chat widget on your Help Center page. The description next to these is customizable. Steps Enable the Chat widget 1. Navigate to Settings -> Channels -> Help Center - ...
... the Zoho email you're trying to integrate. Steps 1. Navigate to Settings → Channels → Email. 2. Click Add Email Address, then Connect Other Email Provider. 3. Enter your Address name and Email address. 4. Click Connect This Email Account. 5. Copy your default Gorgias email (it' ...
... case, you'll need to integrate it via forwarding. Customization Import Emails You can choose to import the last 2 years of your emails into Gorgias by clicking on the Import Emails button on the new email integration's page - this will bring your emails into ...
... Navigate to Settings -> Channels -> Email. 2. Click on Add Email Address in the top right corner. 3. Click on Connect Other Email Provider. 4. Enter your Address name, and below, the actual email address of the Gmail Group. 5. Click on Connect This Email ...
