50 Results for "facebook"
Understand AI Agent tags and ticket views
... to respond Applied when AI Agent sends a reply that requires follow-up — the ticket is snoozed for three days (for email, Facebook Messenger, and Instagram DMs) or 10 minutes (for chat and SMS). If the customer doesn't reply, AI ...
Instagram Direct Messages FAQs
... to check your eligibility for the Instagram Messaging API"**, then you need to click the green button titled Reconnect below the Facebook channel settings options. The Instagram Integration is blocked by a paywall. If you see an orange paywall button titled Upgrade to the right of ...
SigmaMind AI
... Korean, Mandarin, Russian, Gujarati, Tamil. Supported 3rd-party integrations are Recharge, Skio, Loop Returns, Ship Station, Facebook/Instagram, and Google Drive. SigmaMind AI works within Gorgias and needs to be linked to your Shopify store. It has 2 modes ...
Social Media: Set up WhatsApp with a reused number
... the menu, locate Apps, then select App store. Search for and select WhatsApp. Click Connect WhatsApp Business. You'll be redirected to Facebook. Sign in to the Facebook account that has access to your Meta business portfolio. Follow Meta's steps to select the business portfolio ...
Toll-free Verification
... 's Coffee Shop). Corporate website The website of your business that your customers are engaging with. It can include social media links (Facebook, Instagram, X, etc.) if you don't have a traditional website (like http://johnscoffeeshop.com ...
Handle tickets in Gorgias: Instagram comments and mentions
Who can use this feature? • The account owner and admins can configure Instagram for your helpdesk • Everyone (except Observers) can reply to Instagram tickets Available on all Helpdesk plans Can be used with any connected store Once your brand's Instagram account is connected to Gorgias ...
Social Media: Set up WhatsApp with your own phone number
Who can use this feature? • The account owner and admins can connect and manage WhatsApp integrations. (You need full access to the relevant Meta business portfolio.) • Everyone (except Observers) can view and reply to WhatsApp tickets. All Helpdesk plans Can be used with any connected ...
How you're billed for using Gorgias
When you subscribe to Gorgias’ helpdesk product, you are charged a fee based on the number of tickets that you use. This means that you pay for Gorgias based on your actual support usage, rather than the size of your team. When you subscribe to Gorgias’ ...
