43 Results for "facebook"
Enable/disable channels
... Channels → Chat → Add Chat and check out our article on how to set up your Chat widget. Social Go to Settings → App Store → All apps → Facebook, Messenger & Instagram → Login with Facebook and take a look at our article on the integration. Disable Channels in Zendesk Email Open Settings ...
Instagram Direct Messages
... -> Facebook, Messenger & Instagram -> your Facebook integration. 3. Click the Reconnect button - this'll take you to your Facebook page and ask you to reconnect the account again, so an Admin of the Facebook page must do this step. 4. Check the ...
Auto-close Rule best practices
... then the Rule will simply auto-close these types of tickets. Facebook auto-close Rule You can set up a similar Rule for Facebook tickets as well, but only using the no space condition described above and intents as Facebook mentions don't contain an @ ...
Instagram Direct Messages FAQs
... your integration to check your eligibility for the Instagram Messaging API", then you need to click the green button titled Reconnect below the Facebook channel settings options. The Instagram Integration is blocked by a paywall. If you see an orange paywall button titled Upgrade to the right of ...
SigmaMind AI
... Korean, Mandarin, Russian, Gujarati, Tamil. Supported 3rd-party integrations are Recharge, Skio, Loop Returns, Ship Station, Facebook/Instagram, and Google Drive. SigmaMind AI works within Gorgias and needs to be linked to your Shopify store. It has 2 modes ...
Toll-free Verification
... 's Coffee Shop). Corporate website The website of your business that your customers are engaging with. It can include social media links (Facebook, Instagram, X, etc.) if you don't have a traditional website (like http://johnscoffeeshop.com ...
How you're billed for using Gorgias
When you subscribe to Gorgias’ helpdesk product, you are charged a fee based on the number of tickets that you use. This means that you pay for Gorgias based on your actual support usage, rather than the size of your team. When you subscribe to Gorgias’ ...
Rule Glossary: Message
Message Body This is the part of the Rule that will be looking for a specific message within the ticket. The Message Body condition can't read HTML content. Contains all of searches for multiple words within a ticket - if we input the word "test" and ...
